Wowza Community

Wowza Engine service get no response

Wowza engine service gets no response, with the following log messages.

We have no idea about this issue, could anyone help us to find the root cause for it?

Thanks a lot!

Not in the forums we can’t unfortunately. Requires a full review of your files and logs in a support ticket.

Take a look at this article for troubleshooting issues connecting to the service as well as related FAQ pages.


  1. Confirm that Wowza Streaming Engine is running:
  • Open a web browser and enter the URL:
    http://[ wowza-ip-address ]:1935/ServerVersion
    ( [ wowza-ip-address ] is the IP address or domain of the Wowza Streaming Engine server.)
  • If Wowza Streaming Engine installed correctly, the browser displays the Wowza Streaming Engine version number.
  • If not, make sure that the server is running and that TCP port 1935 is open on your router, firewall, and/or software firewall (iptables on Linux).

and also:
Check that you have the required version of Java installed.

  • Wowza Streaming Engine version 4.7.8 and later requires OpenJDK Java SE JRE 9.0.4 at a minimum but supports up to Java version 12
  • If you are updating to 4.7.8 or later, you must have Java SDK version 9 installed before running the updater.
  • For Java versions 9- 12, you must point Wowza Streaming Engine to the version you are using.