We upgraded the Wowza Media Server to the Wowza Streaming Engine this year and found that the server stops serving video a few times a day. People that try to play the videos get the error message “Error loading stream: could not connect to server”.
Here’s a link to where the video player lives: http://drmercedesatwestchase.com/
Only by logging into the server and issuing the command “service WowzaStreamingEngine restart” does it come back to life for a little while, but shortly stops again.
Another symptom is that the Wowza Streaming Engine Manager link http://xxx.xxx.xxx.xxx:8088/enginemanager/login.htm reports “Webpage not found” and doesn’t even work after a server restart.
Can anyone help me to troubleshoot this?