Known issues and limitations in Wowza Streaming Cloud

This article describes known issues and limitations in Wowza Streaming Cloud. If available, workarounds for these issues are described. Check back often as this article will be updated as new developments occur.

Known issues

The following are known issues in Wowza Streaming Cloud:

  • None. When new known issues occur, we'll update this list.


The following are limitations in Wowza Streaming Cloud.

Browser support

You can sign in to Wowza Streaming Cloud by using any modern web browser that supports HTML5 and Cascading Style Sheets level 3 (CSS 3). The Wowza Streaming Cloud web user interface has been most extensively tested on Google Chrome, however, so for best results we recommend that you use the latest version of Google Chrome.

Data and metrics

The following limitations apply to historical data and metrics:

  • Viewer data isn't available for streams before October 5, 2015.
  • Health metrics for streams that started before June 6, 2017, may be incomplete or missing.

Wowza CDN on Akamai stream targets

After configuring, enabling, or disabling geo-blocking or token authorization for a Wowza CDN on Akamai stream target, customers must contact Support in order for their changes to take effect. For quicker self-service, use a Wowza CDN on Fastly stream target.