Usage Details page in Wowza Streaming Cloud

This article introduces the different parts of the Usage Details page to help you find your way around the Wowza Streaming Cloud user interface. The Usage Details page shows usage data for a single stream. To find usage data for an account, see Usage page in Wowza Streaming Cloud.

Keep in mind the following important caveats about usage and viewer data:

  • Bandwidth data for Wowza ultra low latency stream targets, Wowza CDN on Fastly stream targets, and VOD streams is available in near real-time. Bandwidth usage data for Wowza CDN on Akamai HLS and HDS stream targets and Akamai stream sources, however, is subject to a several hour delay and then updates hourly. Stream processing times and egress data update in or near real-time. 
  • If you try to generate a bandwidth report and receive the message, "Not enough data is available for the time period you selected," it could be due to the three-hour delay. Try again in a few hours.
  • Usage searches that return more than 100 results are too large to be processed in the Wowza Streaming Cloud user interface. Instead, you'll be prompted to download the results in a .csv file.

Stream Processing tab

The Stream Processing tab shows how much transcoding time the stream has accrued in Wowza Streaming Cloud. To see stream processing time for a stream, select a predefined date/time range or specify a range up to 90 days using the From and To fields, and then click Show.

The Stream Processing Time table displays a row for each time the stream used the Wowza Streaming Cloud transcoder during the selected time frame. The Start Time and End Time are in your browser's time zone. If the stream is running, End Time says Still Running. Wowza Streaming Cloud displays the total stream processing time for the entire time frame below the table.

Important: Stream processing time updates in or near real-time.

Bandwidth tab

The Bandwidth tab shows how much bandwidth and egress the stream has accrued in Wowza Streaming Cloud. To see bandwidth for a stream, select a predefined date/time range or specify a range using the From and To fields, and then click Show.

Bandwidth – If the stream used stream sources and/or stream targets, the Bandwidth table and graphs show how much content the stream processed during the selected time frame. The graphs' units adjust automatically depending on the date/time range you've specified. Totals appear next to the graph titles. Total bandwidth for all sources and targets appears below the graphs.

Important: While bandwidth data for streams that use Wowza CDN on Fastly stream targets is available in near real-time, bandwidth data for streams that use Wowza CDN on Akamai stream targets is subject to a delay of up to three hours. If you try to generate a bandwidth report and receive the message, "Not enough data is available for the time period you selected," it could be due to the three-hour delay. Try again in a few hours.

EgressEgress is traffic that leaves Wowza Streaming Cloud for Wowza CDN and custom stream targets. The Egress table displays a row for each time the stream generated egress during the selected time frame. The Start Time and End Time are in your browser's time zone. If the stream is running, End Time says Still Running. Wowza Streaming Cloud displays the total amount of egress for the entire time frame below the table.

Important: Egress data updates in or near real-time.

Viewer Data tab

The Viewer Data tab shows how many requests were made to play the stream over Wowza CDN targets. Select a predefined date/time range or specify a range up to 90 days using the From and To fields, and then click Show.

Important:
  • For a stream using Wowza CDN on Fastly stream targets, viewer data is available in near real-time. For a stream using Wowza CDN on Akamai stream targets, viewer data is available about 2 hours after a transcoder stops running and then updates approximately hourly. It may take up to 48 hours after the stream ends for viewer data to finalize.
  • Minutes are rounded up to the hour if you search a time range greater than 48 hours or a time range more than 90 days before the current date. To get viewer data by the minute, searches must be limited to a 48 hour time range within the last 90 days.

Wowza Streaming Cloud returns viewer data for each stream target used by the stream. The Summary table displays the following:

  • Total Unique Viewers – The total number of requests, worldwide, to download at least one chunk of the stream at the target. A unique viewer is one IP address; if multiple users share the same IP address (NAT), they are counted once.
  • Total Viewing Time – The total length of time that the stream was played at the target. Total Viewing Time may be longer than the duration of the stream.
  • Avg Viewing Time – The average length of time that the stream was played at the target.

The Viewers per Country table breaks down viewer data at the target by country. You can see and sort by the following:

  • Country – The country where the stream was requested. The top 10 countries are listed. If the stream was requested in more than 10 countries, the remaining countries are grouped into Other.
  • Unique Viewers – The number of requests in that country to download at least one chunk of the stream.
  • % Viewers – The percentage of total requests to play the stream in that country.
  • Total Viewing Time – The total length of time that the stream was played in the country. Total Viewing Time may be longer than the duration of the streamed content.
  • Avg Viewing Time – The average length of time that the stream was played in the country.

The Viewers per Rendition table breaks down viewer data at the target by country. You can see and sort by the following:

  • Rendition – The bitrate renditions that were requested in the selected location.
  • Unique Viewers – The number of requests to download at least one chunk of the rendition in the selected location.
  • Viewing Time – The total length of time that the rendition was played in the selected location.
  • Avg Viewing Time – The average length of time that the rendition was played in the selected location.