How to restart Wowza ClearCaster

This article describes how to properly restart your Wowza ClearCaster™ device for Facebook Live streaming. Use the following procedures to ensure that the device shuts down properly before it starts.

On your Wowza ClearCaster Admin webpage

  1. Sign in to the Admin webpage at clearcaster.wowza.com with your Wowza account.
  2. Click the Settings icon for your ClearCaster.
  3. At the bottom of the Settings window, click Restart.

On your Wowza ClearCaster device

  1. Use the LCD menu button controls to navigate to the Settings Menu.
  2. From the Settings Menu, select About ClearCaster > Restart.
  3. Select Yes, restart now.

Notes:

  • Restarting the ClearCaster will temporarily disconnect any live stream that it's delivering to Facebook Live.
  • If the ClearCaster pairing mode is set to unpair the device from its associated Facebook account whenever it's restarted, a new Device Pairing code will be displayed in the LCD. Follow the instructions in Pair Wowza ClearCaster with your Facebook account to pair the device with a Facebook account.

Discuss this article in the Wowza ClearCaster forum.