How to unpair Wowza ClearCaster from your Facebook account

When you pair your Wowza ClearCaster™ device with a Facebook account that you want to use for sharing your Facebook Live streams, the default pairing mode associates (pairs) the ClearCaster with that Facebook account until you remove the association. If you want to change the Facebook account that your ClearCaster is paired with, use the procedures in this article to remove the current ClearCaster-to-Facebook pairing. Then use the instructions in Pair Wowza ClearCaster with your Facebook account to pair the device with a different Facebook account.

Unpair Wowza ClearCaster from Facebook account
Change Wowza ClearCaster-to-Facebook pairing mode

Unpair Wowza ClearCaster from Facebook account


On your Wowza ClearCaster Admin webpage

  1. Make sure that the ClearCaster is turned ON.
  2. Sign in to the Admin webpage at clearcaster.wowza.com with your Wowza account, find the ClearCaster that you want to unpair in the ClearCasters with Admin Access list, and then click Unpair.
  3. After the unpairing process is completed (this will take a few seconds), the Admin webpage will show that your ClearCaster isn't paired with any Facebook accounts. Follow the instructions in Pair Wowza ClearCaster with your Facebook account to pair the ClearCaster with a different Facebook account.

On your Wowza ClearCaster device

  1. Use the LCD menu button controls to navigate to the Facebook Menu.
  2. Select Unpair.
  3. When asked to confirm your selection, select Unpair again.
  4. After the unpairing process is completed (this will take a few seconds), a new Device Pairing code will be displayed in the LCD. Follow the instructions in Pair Wowza ClearCaster with your Facebook account to pair the device with a different Facebook account.

Change Wowza ClearCaster-to-Facebook pairing mode


To always remove the current ClearCaster-to-Facebook pairing when you restart the device:
  1. Use the LCD menu button controls to navigate to the Facebook Menu.
  2. Select Pairing mode, and then change the pairing mode setting from Always stay paired to Unpair on restart.
  3. Whenever you restart the Wowza ClearCaster device, a new Device Pairing code will be displayed in the LCD. Follow the instructions in Pair Wowza ClearCaster with your Facebook account to pair the device with a Facebook account.

Discuss this article in the Wowza ClearCaster forum.