In Wowza ClearCaster™ Facebook mode, when you pair your appliance with a Facebook (or Workplace by Facebook) account that you want to use for sharing your live stream broadcasts, the default pairing mode associates (pairs) the ClearCaster with that Facebook account until you remove the association. If you want to change the Facebook account that your ClearCaster is paired with, use the procedures in this article to remove the current pairing. Then use the instructions in Pair Wowza ClearCaster with Facebook to pair the appliance with a different Facebook account.
Note: As of Friday, July 23, 2021 Facebook Manager will be deprecated on all versions of ClearCaster. Upgrade to Wowza ClearCaster encoder release 2.3.9.00 to use Facebook Paired Templates to stream directly to Facebook live. See Create Wowza ClearCaster broadcasts to learn more about the Facebook Paired destination.
Unpair Wowza ClearCaster from Facebook account
Make sure that the ClearCaster is turned on.
- Sign in to Wowza ClearCaster Manager at fb.clearcaster.wowza.com with your Wowza account.
- Find the ClearCaster that you want to unpair in the ClearCasters with Admin Access list, and then click Unpair.
- After the unpairing process is completed (this will take a few seconds), the Manager will show that your ClearCaster isn't paired with any Facebook or Workplace accounts.
Follow the instructions in Pair Wowza ClearCaster with Facebook to pair the ClearCaster with a different Facebook or Workplace account.