I'm using Wowza Media Server 2 Perpetual 2.2.4 build27452, and I have come across several mp4 files in our collection (encoded from DVD using Handbrake) that only produce sound, no video. I'm using JW Player, as outlined here. I tried re-encoding the films, still using Handbrake as it's our only encoding software, but the problem persists. The problem also appears when I use the Adobe Flash player, as outlined here. These same mp4 files play fine when streamed from Helix server to QuickTime player, so I know the files aren't corrupt. Any ideas?
Thanks in advance.