One of our developers in India has been having lots of problems playing our movies (across different movies) on our wowza-3 EC2 instance (but not on our wowza-2 EC2 instance at approximately the same time). We haven't seen the problem here, so we think it is probably wowza/network related. Both of our instances are in the same EC2 regions (US-WEST-1). The symptoms of his playback problems are that the movie will freeze while playing, while the audio keeps playing. Our configurations for cupertinostreaming are the same on both wowza-3 and wowza-2. Any suggestions of how to debug this?