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Thread: Multiple issues, not sure if connected

  1. #1
    Join Date
    Dec 2010
    Posts
    5

    Default Multiple issues, not sure if connected

    Hey,

    we are running Wowza 3.0.3 for our project. My customer told me, that they had a problem on their Macbooks, where a special video loads 10 minutes before it starts. All other videos work fine for them. For me and others, the video in question works fine on windows. Now I started investigating and I recognized several things:

    - In chrome and Safari on Windows, the video sometimes starts but the progress bar does not update (no playing event received from the fl.video.VideoPlayer component) and the pause function does not have an effect. Once play() has been called, the video restarts from the beginning and everything works fine.

    Can anyone help?

    Thanks in advance
    Last edited by rewb0rn; 04-03-2012 at 07:05 AM.

  2. #2
    Join Date
    Dec 2007
    Posts
    22,013

    Default

    Try applying the latest patch

    http://www.wowza.com/downloads/Wowza...0.3-patch8.zip

    Also try turning off hardware acceleration (right click menu) in Flash

    Richard

  3. #3
    Join Date
    Dec 2010
    Posts
    5

    Default

    Thank you, updating seems to have fixed the issues. I still see multiple play and stops in the logs but I take it thats not a real problem then.

    Cheers

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