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Thread: playing waits in buffering very long or does not open the link

  1. #1

    Default playing waits in buffering very long or does not open the link

    when DVR gets full ( 4 hours of record)
    it starts to give these warnings below and stops playing when we stop wowza delete drm files it works again!



    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry: entry:{DvrManifestChunkEntry ty:
    9 index:2087 start: 0004:38:16.000 stop: 0004:38:24.000 duration: 0000:00:08.000 pt: 0004:38:16.000 utc: 368923:31:
    17.375} store:aksiyon2.0} record does not exist.
    WARN server comment - HTTPStreamerAdapterSmoothStreamer.getDvrSmoothStreamingFragmentsByIndex: No playlist alignmen
    t entry found. playlistIndex=8358 stream=aksiyon1.0 alignedEntry:null

  2. #2

    Default

    We'll need more info regarding your config, details etc to help you.

    Could you please send your zipped up conf/ and log/ files to support@wowza.com. Give a detailed description of the problem-- always happens, sometimes, etc. Player you are using, URL you use to access Wowza, etc.

    Scott

  3. #3

    Default

    There is a fix for this, starting in version 3.1

  4. #4

    Default

    Quote Originally Posted by ScottKell View Post
    There is a fix for this, starting in version 3.1
    Hello Scott,

    I have logs full of this warnnings as well. Buffering is also taking long time before actual play.
    Wowza version is: Wowza Media Server 3.1.1 build1479

  5. #5
    Join Date
    May 2011
    Posts
    456

    Default

    Does it play back each time? How long does it buffer? I did not see your configuration and log files come through our email ticketing system. Please send those directories to support@wowza.com so we can analyze further along with any other workflow details and patterns of behavior.

    -Lisa

  6. #6
    Join Date
    Sep 2012
    Posts
    4

    Default

    Is there a fix for that, I get same error when I try to use smil files with dvr

  7. #7
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    What version of Wowza are you using?

    Richard

  8. #8
    Join Date
    Sep 2012
    Posts
    4

    Default

    I'm using Wowza Media Server 3 Perpetual Edition 3.1.2 build1624.
    Error only occures when I try to play smil files.
    <smil>
        <head>
            </head>
                <body>
                        <switch>
                                    <video src="mp4:securetv_400" system-bitrate="400000"/>
                                    <video src="mp4:securetv_800" system-bitrate="800000"/>
                                    <audio src="mp4:securetv_a" system-bitrate="64000"/>
                        </switch>
            </body>
    </smil>
    All streams in this smil will work fine with ?DVR

  9. #9
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Change the audio tag to video.

    Is this for iOS clients and App Store compliance? If so, take a look at this technique:
    http://www.wowza.com/forums/content....pliant-streams

    Richard

  10. #10
    Join Date
    Sep 2012
    Posts
    4

    Default

    Changed smil and app configuration
    <smil>
        <head>
        </head>
        <body>
            <switch>
                <video src="mp4:securetv_800" system-bitrate="800000"/>
                <video src="mp4:securetv_400" system-bitrate="400000"/>
                <video src="mp4:securetv_400" system-bitrate="64000">
                    <param name="audioOnly" value="TRUE" valuetype="data"/>
                </video>
            </switch>
        </body>
    </smil>
    After wowza restart everything works fine put some time later when dvr gets full I get errors trying to play smil:secure.smil/manifest.f4m?DVR:
    WARN    server  comment 2012-10-02      13:56:15        -       -       -       -       -       8924.548        -       -       -       -       -       -       -       -       .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry:  entry:{DvrManifestChunkEntry ty:9 index:0 start:37 stop:1837 duration:1800 pt:59 utc:1349166452218(Oct 2, 2012 11:27:32 AM)} store:securetv_800.0} record does not exist.
    WARN    server  comment 2012-10-02      13:56:15        -       -       -       -       -       8924.549        -       -       -       -       -       -       -       -       .dvrEntriesToShiftedEntries altEntry:{DvrMbrAlternateEntry:  entry:{DvrManifestChunkEntry ty:9 index:6 start:10557 stop:12357 duration:1800 pt:10579 utc:1349166462676(Oct 2, 2012 11:27:42 AM)} store:securetv_800.0} record does not exist.
    WARN    server  comment 2012-10-02      13:56:15        -       -       -       -       -       8924.549        -       -       -       -       -       -       -       -       HTTPStreamerAdapterSanJoseStreamer.isPlaylistReady: Null playlist returned[livesec/smil:secure.smil/manifest.f4m?DVR]: secure.smil

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