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Thread: AES encryption: video not playing and .ts files not downloading

  1. #1

    Question AES encryption: video not playing and .ts files not downloading

    Hi all,


    Our videos stopped playing after moving to a new version of Wowza Server (3).

    We are using AES ecnryption. The video plays when taken out.

    We have setup the new wowza server exactly the same as the old one.

    I tried testing the AES encryption, but it won't even let me download the .ts files (used to do.)
    using http://www.wowza.com/forums/content....AES-Encryption

    The browser gives this error: Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

    Has anybody come across this problem?

    Sorry I'm a newbie, if you need more information let me know.

    Thanks.

  2. #2
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Is there any clue in the access or error logs? Are you able to play the video in Flash RTMP client with and without AES?

    If you can't figure it out, zip up conf and logs folders and send them to support@wowza.com

    Please restart Wowza first, then test, before zipping up logs Tell us which application to look at.

    Include a link to this thread

    Richard

  3. #3

    Default

    Hi Richard,
    Thanks for your reply.
    I tested it, and the video plays in Flash RTMP with or without AES.
    I have sent our conf and log files to support@wowza.com.
    I hope you can help me with this and thanks.

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