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Thread: Can't access Wowza in Windows 7

  1. #1
    Join Date
    Mar 2012
    Posts
    9

    Question Can't access Wowza in Windows 7

    Hello,

    I've installed Wowza 3.0.5 to my laptop by following the instructions from the Tutorials. Although i have completed all steps like in the video and the guide, i cannot access Wowza.

    I click on "Wowza Startup". It makes some process and shows a message "Wowza Media Server is started!".

    Configure logging: file:///C:/Program Files (x86)/Wowza Media Systems/Wowza Medi
    a Server 3.0.5/conf/log4j.properties
    INFO server server-start Wowza Media Server 3 Trial Edition (Expires: Nis 28, 20
    12) 3.0.5 build1220 -
    INFO server comment - Server License Key: SVRT3-XXXXX-XXXXX-XXXXX-XXXXX-Vx6zy
    INFO server comment - Maximum Connections: Unlimited
    INFO server comment - Transcoder Streams Available: Transcoder Not Available (wi
    n-32)
    INFO server comment - nDVR Available: Yes
    INFO server comment - DRM Available: Yes
    INFO server comment - Hardware Available Processors: 8
    INFO server comment - Hardware Physical Memory: 336MB/4007MB
    INFO server comment - Hardware Swap Space: 3389MB/4095MB
    INFO server comment - Max File Descriptor Count: Unlimited
    INFO server comment - OS Name: Windows 7
    INFO server comment - OS Version: 6.1
    INFO server comment - OS Architecture: x86
    INFO server comment - OS CPU: pentium_pro+mmx pentium_pro pentium+mmx pentium i4
    86 i386 i86
    INFO server comment - Java Name: Java HotSpot(TM) Client VM
    INFO server comment - Java Vendor: Sun Microsystems Inc.
    INFO server comment - Java Version: 1.6.0_31
    INFO server comment - Java VM Version: 20.6-b01
    INFO server comment - Java Spec Version: 1.6
    INFO server comment - Java Home: C:\Program Files (x86)\Java\jre6
    INFO server comment - Java Max Heap Size: 742MB
    INFO server comment - Java Architecture: 32
    INFO server comment - Java Locale[user.language]: tr
    INFO server comment - Java Locale[user.country]: TR
    INFO server comment - Java Locale[user.variant]:
    INFO server comment - Java Locale[file.encoding]: Cp1254
    INFO server comment - Java Args[0]: -Xmx768M
    INFO server comment - Java Args[1]: -Dcom.sun.management.jmxremote=true
    INFO server comment - Java Args[2]: -Dcom.wowza.wms.runmode=standalone
    INFO server comment - Java Args[3]: -Dcom.wowza.wms.native.base=win
    INFO server comment - Java Args[4]: -Dcom.wowza.wms.ConfigURL=
    INFO server comment - Server runmode: standalone
    INFO server comment - Server native.platform: win
    INFO server comment - Server threads[h/t]: 10/10
    INFO server comment - CMDInterface now listening: [any]:8083
    INFO vhost vhost-start _defaultVHost_ -
    INFO server comment - _defaultVHost_ threads[h/t]:120/80 home:C:/Program Files (
    x86)/Wowza Media Systems/Wowza Media Server 3.0.5
    INFO vhost comment _defaultVHost_ Bind attempt ([any]:1935:4)
    INFO vhost comment _defaultVHost_ Bind successful ([any]:1935)
    INFO vhost comment _defaultVHost_ Bind attempt ([any]:1988:4)
    INFO vhost comment _defaultVHost_ Bind successful ([any]:1988)
    INFO vhost comment _defaultVHost_ Bind attempt ([any]:8086:1)
    INFO vhost comment _defaultVHost_ Bind successful ([any]:8086)
    INFO server comment - Wowza Media Server is started!
    When i try to connect via:

    localhost:1935
    127.0.0.1:1935
    local-ip:1935

    It cannot connect to Wowza, doesn't show any error message (just only a blank page).

    Latest version of Java's been installed, firewall and Kaspersky Internet Security's been disabled.

    Waiting for your suggestions to fix this issue.

    Thanks,
    Bugra.

  2. #2
    Join Date
    Dec 2007
    Posts
    22,013

    Default

    The output shows that Wowza is running and ready to stream to a client player. Open this example player:

    [wowza-install-dir]/examples/SimpleVideoStreaming/client/simplevideostreaming.html

    Server: rtmp://localhost/vod
    Stream: mp4:sample.mp4

    Click the "play" button.

    The app named "vod" should exist already. Otherwise you can add it following this tutorial:
    http://www.wowza.com/forums/content....on-demand-file

    For production ready player, take a look at JW Player:
    http://www.wowza.com/forums/content....h-Wowza-Server

    Richard

  3. #3
    Join Date
    Mar 2012
    Posts
    9

    Default

    Hi Richard,

    Thanks for your kind message; but unfortunately the problem is still same.

    When i run [wowza-install-dir]/examples/SimpleVideoStreaming/client/simplevideostreaming.html file, it shows a blank page in the player. And the buttons below the flash player isn't working.

    I've installed VirtualBox and installed a new Windows 7, then disabled firewall, installed java and Wowza. And the result is same... Unfortunately...

    Thanks,
    Bugra.

  4. #4
    Join Date
    Dec 2007
    Posts
    22,013

    Default

    Bugra,

    Zip up and send conf and logs folders to support@wowza.com

    Include a link to this thread for reference.

    Richard

  5. #5
    Join Date
    Dec 2007
    Posts
    22,013

    Default

    btw, are you opening the player from file system or web server in a browser? Do you have Flash plugin installed?

    [wowza-install-dir]/examples/SimpleVideoStreaming/client/simplevideostreaming.html[wowza-install-dir]/examples/SimpleVideoStreaming/client/simplevideostreaming.html

    Richard

  6. #6
    Join Date
    Mar 2012
    Posts
    9

    Default

    Hi again,

    From file system.

    file:///C:/Program%20Files%20%28x86%29/Wowza%20Media%20Systems/Wowza%20Media%20Server%203.0.5/examples/SimpleVideoStreaming/client/simplevideostreaming.html

    Bugra.

  7. #7
    Join Date
    Mar 2012
    Posts
    9

    Default

    And yes, flash plug-in is installed.

  8. #8

    Default

    Some things to try/note:

    1. You have: Bind successful ([any]:8086), which means there is not a conflict with another program. Good.
    2. You have: Bind attempt ([any]:1988:4). What is that? Did you edit Vhost.xml? Try using a stock Wowza install without anything edited.
    3. Browse to http://[wowza-ip]:1935. Do you now see the version returned?
    4. Create a server listener on port 1935 using the Windows port of netcat and telnet in from a different computer (or local) to test your firewall is not blocking port 1935.
    5. netstat -ab (run as administrator)
    6. Turn on Windows firewall logging to log accepted and rejected connections.
    7. nmap
    8. etc..
    Last edited by randall; 03-28-2012 at 07:02 PM.

  9. #9
    Join Date
    Apr 2012
    Posts
    10

    Default

    hi, i have exactly the same problem here;
    i am using win 7 64bit ultimate, 16gb ram,english language , but turkish regional settings, default locale is turkish, i have a registered license, when i install wowza 2.2.4 (with trial license) on same machine it works without problem,i use wowza startup from start menu and when i open http://localhost:1935 i can get the 2.2.4 version on browser.. i can test if it works or not with flash live media encoder 3.5, it connects rtmp://localhost/live and does not give any problem, it streams my video.. also i can see the outputs from console
    then i am uninstalling 2.2.4 and restarting computer, deleting everything in 2.2.4 folder and folder itself..

    when i install 3.0.5 , it installs without giving any problem with my serial number.i use wowza startup from start menu again, when i open browser and type http://localhost:1935, it sends the request and browser says "waiting for reply" and it hangs and no answer from server. when i telnet to localhost 1935 , it connects to that port but no reply again. also when i open flash live media encoder and try to connect to rtmp://localhost/live, application hangs, can not connect and it closes itself. at this point, thereis no output on console of wowza.
    when i open the logs, there is nothing in error log but , access log have this:

    #Version: 1.0
    #Start-Date: 2012-04-10 15:24:43 EEST
    #Software: Wowza Media Server 3.0.5 build1220
    #Date: 2012-04-10
    #Fields: date time tz x-event x-category x-severity x-status x-ctx x-comment x-vhost x-app x-appinst x-duration s-ip s-port s-uri c-ip c-proto c-referrer c-user-agent c-client-id cs-bytes sc-bytes x-stream-id x-spos cs-stream-bytes sc-stream-bytes x-sname x-sname-query x-file-name x-file-ext x-file-size x-file-length x-suri x-suri-stem x-suri-query cs-uri-stem cs-uri-query
    2012-04-10 15:24:43 EEST server-start server INFO 200 Wowza Media Server 3 Perpetual Edition 3.0.5 build1220 - - - - 0.316 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Server License Key: SVRP3-XXXXX-XXXXX-XXXXX-XXXXX-mwBB9 - - - 0.317 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Maximum Connections: Unlimited - - - 0.318 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Transcoder Streams Available: 0 - - - 0.321 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Transcoder Watermark: Yes - - - 0.321 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - nDVR Available: No - - - 0.322 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - DRM Available: No - - - 0.322 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Hardware Available Processors: 8 - - - 0.323 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Hardware Physical Memory: 11918MB/16367MB - - - 0.324 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Hardware Swap Space: 27404MB/32732MB - - - 0.324 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Max File Descriptor Count: Unlimited - - - 0.325 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - OS Name: Windows 7 - - - 0.325 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - OS Version: 6.1 - - - 0.325 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - OS Architecture: amd64 - - - 0.326 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - OS CPU: amd64 - - - 0.326 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Name: Java HotSpot(TM) 64-Bit Server VM - - - 0.327 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Vendor: Sun Microsystems Inc. - - - 0.327 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Version: 1.6.0_31 - - - 0.327 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java VM Version: 20.6-b01 - - - 0.328 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Spec Version: 1.6 - - - 0.328 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Home: C:\Program Files\Java\jre6 - - - 0.328 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Max Heap Size: 682MB - - - 0.329 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Architecture: 64 - - - 0.329 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Locale[user.language]: tr - - - 0.33 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Locale[user.country]: TR - - - 0.33 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Locale[user.variant]: - - - 0.33 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Locale[file.encoding]: Cp1254 - - - 0.331 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Args[0]: -Xmx768M - - - 0.331 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Args[1]: -Dcom.sun.management.jmxremote=true - - - 0.332 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Args[2]: -Dcom.wowza.wms.runmode=standalone - - - 0.332 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Args[3]: -Dcom.wowza.wms.native.base=win - - - 0.333 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Java Args[4]: -Dcom.wowza.wms.ConfigURL= - - - 0.333 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Server runmode: standalone - - - 0.333 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Server native.platform: win - - - 0.334 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Server threads[h/t]: 10/10 - - - 0.334 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - CMDInterface now listening: [any]:8083 - - - 0.352 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST vhost-start vhost INFO 200 _defaultVHost_ - - - - 0.713 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - _defaultVHost_ threads[h/t]:120/80 home:C:/Program Files (x86)/Wowza Media Systems/Wowza Media Server 3.0.5 - - - 0.752 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment vhost INFO 200 _defaultVHost_ Bind attempt ([any]:1935:4) - - - 0.755 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment vhost INFO 200 _defaultVHost_ Bind successful ([any]:1935) - - - 0.758 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment vhost INFO 200 _defaultVHost_ Bind attempt ([any]:8086:1) - - - 0.759 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment vhost INFO 200 _defaultVHost_ Bind successful ([any]:8086) - - - 0.76 - - - - - - - - - - - - - - - - - - - - - - - - -
    2012-04-10 15:24:43 EEST comment server INFO 200 - Wowza Media Server is started! - - - 0.763 - - - - - - - - - - - - - - - - - - - - - - - - -


    so what is the problem?

  10. #10
    Join Date
    Apr 2012
    Posts
    10

    Default

    bugra selam,
    aynı problem bende de var, kuruyorum fakat baglanamıyorum.

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