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Thread: Can't stream our own .mp4 videos?

  1. #1
    Join Date
    Mar 2012
    Posts
    24

    Default Can't stream our own .mp4 videos?

    Why won't our own .mp4 files play through VOD? We have been using the default VOD application, and just inserting our videos into the content folder, and replacing the sample.mp4 text with our own .mp4's in SimpleVideoStreaming/Client. We lowered the FPS and the bitrate on our encoder, and still no good. Our encoder is doing true .mp4 and not just converting or renaming the file. Also, our codecs match up with the sample.mp4 codecs, so I don't understand what the issue is.

  2. #2
    Join Date
    May 2011
    Posts
    456

    Default

    It sounds like your .mp4 files are in the correct location for use with the provided application named 'vod. What do you see in the [install-dir]/logs/wowzamediaserver_access.log file? It should provide some clues as to why the video does not play. Are you able to play the provided sample video, sample.mp4?
    What do you have entered into the sample player? Is it like this:
    Server: rtmp://localhost/vod
    Stream: mp4:yourFileName.mp4

    -Lisa
    Last edited by rrlanham; 04-10-2012 at 06:36 AM.

  3. #3
    Join Date
    Mar 2012
    Posts
    24

    Default

    Quote Originally Posted by lisa_w View Post
    It sounds like your .mp4 files are in the correct location for use with the provided application named 'vod. What do you see in the [install-dir]/logs/wowzamediaserver_access.log file? It should provide some clues as to why the video does not play. Are you able to play the provided sample video, sample.mp4?
    What do you have entered into the sample player? Is it like this:
    Server: rtmp://localhost/vod
    Stream: mp4:yourFileName.mp4

    -Lisa
    Yep, this is the way we are doing it. Here is the log, I first tried to play our .mp4, and than I played the sample.mp4 which works.

    #Version: 1.0
    #Start-Date: 2012-04-10 11:01:52 EDT
    #Software: Wowza Media Server 3.0.5 build1220
    #Date: 2012-04-10
    #Fields: date	time	tz	x-event	x-category	x-severity	x-status	x-ctx	x-comment	x-vhost	x-app	x-appinst	x-duration	s-ip	s-port	s-uri	c-ip	c-proto	c-referrer	c-user-agent	c-client-id	cs-bytes	sc-bytes	x-stream-id	x-spos	cs-stream-bytes	sc-stream-bytes	x-sname	x-sname-query	x-file-name	x-file-ext	x-file-size	x-file-length	x-suri	x-suri-stem	x-suri-query	cs-uri-stem	cs-uri-query
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    2012-04-10	11:02:52	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	60.241	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:52	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	60.599	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:53	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	60.899	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:53	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	61.148	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:53	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	61.398	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:53	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	61.649	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:54	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	61.898	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:54	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	62.149	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:54	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	62.399	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:54	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	62.648	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:55	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	62.899	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:55	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	63.148	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:55	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	63.398	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:55	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	63.649	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:56	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	63.898	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:56	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	64.148	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:56	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	64.399	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:56	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	64.648	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:57	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	64.898	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:57	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	65.148	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:57	EDT	comment	server	WARN	404	andy.mp4	MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.	-	-	-	65.398	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
    2012-04-10	11:02:57	EDT	destroy	stream	INFO	200	andy.mp4	-	_defaultVHost_	vod	_definst_	5.308	[any]	1935	rtmp://localhost/vod	127.0.0.1	rtmp	unknown	WIN 11,1,102,63	976555295	3445	3654	1	-	0	0	andy.mp4	-	-	-	-	-	rtmp://localhost/vod/andy.mp4	rtmp://localhost/vod/andy.mp4	-	rtmp://localhost/vod	-
    2012-04-10	11:02:57	EDT	disconnect	session	INFO	200	976555295	-	_defaultVHost_	vod	_definst_	5.615	[any]	1935	rtmp://localhost/vod	127.0.0.1	rtmp	unknown	WIN 11,1,102,63	976555295	3445	3654	-	-	-	-	-	-	-	-	-	-	-	-	-	rtmp://localhost/vod	-
    2012-04-10	11:03:08	EDT	connect-pending	session	INFO	100	127.0.0.1	-	_defaultVHost_	vod	_definst_	0.0060	[any]	1935	rtmp://localhost/vod	127.0.0.1	rtmp	unknown	WIN 11,1,102,63	1487771848	3321	3073	-	-	-	-	-	-	-	-	-	-	-	-	-	rtmp://localhost/vod	-
    2012-04-10	11:03:08	EDT	connect	session	INFO	200	127.0.0.1	-	_defaultVHost_	vod	_definst_	0.0070	[any]	1935	rtmp://localhost/vod	127.0.0.1	rtmp	unknown	WIN 11,1,102,63	1487771848	3321	3073	-	-	-	-	-	-	-	-	-	-	-	-	-	rtmp://localhost/vod	-
    2012-04-10	11:03:08	EDT	create	stream	INFO	200	-	-	_defaultVHost_	vod	_definst_	0.0	[any]	1935	rtmp://localhost/vod	127.0.0.1	rtmp	unknown	WIN 11,1,102,63	1487771848	3393	3413	1	-	0	0	-	-	-	-	0	0.0	rtmp://localhost/vod	rtmp://localhost/vod	-	rtmp://localhost/vod	-
    2012-04-10	11:03:08	EDT	play	stream	INFO	200	sample.mp4	-	_defaultVHost_	vod	_definst_	0.12	[any]	1935	rtmp://localhost/vod	127.0.0.1	rtmp	unknown	WIN 11,1,102,63	1487771848	3451	3455	1	0	0	0	sample.mp4	-	C:/Program Files (x86)/Wowza Media Systems/Wowza Media Server 3.0.5/content	mp4	39115156	596.458	rtmp://localhost/vod/sample.mp4.mp4	rtmp://localhost/vod/sample.mp4.mp4	-	rtmp://localhost/vod	-
    2012-04-10	11:03:11	EDT	stop	stream	INFO	200	sample.mp4	-	_defaultVHost_	vod	_definst_	3.784	[any]	1935	rtmp://localhost/vod	127.0.0.1	rtmp	unknown	WIN 11,1,102,63	1487771848	3451	659366	1	8939	0	655483	sample.mp4	-	C:/Program Files (x86)/Wowza Media Systems/Wowza Media Server 3.0.5/content	mp4	39115156	596.458	rtmp://localhost/vod/sample.mp4.mp4	rtmp://localhost/vod/sample.mp4.mp4	-	rtmp://localhost/vod	-
    2012-04-10	11:03:11	EDT	destroy	stream	INFO	200	sample.mp4	-	_defaultVHost_	vod	_definst_	3.797	[any]	1935	rtmp://localhost/vod	127.0.0.1	rtmp	unknown	WIN 11,1,102,63	1487771848	3451	659366	1	-	0	655483	sample.mp4	-	-	-	-	-	rtmp://localhost/vod/sample.mp4	rtmp://localhost/vod/sample.mp4	-	rtmp://localhost/vod	-
    2012-04-10	11:03:11	EDT	disconnect	session	INFO	200	1487771848	-	_defaultVHost_	vod	_definst_	3.859	[any]	1935	rtmp://localhost/vod	127.0.0.1	rtmp	unknown	WIN 11,1,102,63	1487771848	3451	659366	-	-	-	-	-	-	-	-	-	-	-	-	-	rtmp://localhost/vod	-

  4. #4
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Test with flv: prefix.

    Server: rtmp://localhost/vod
    Stream: flv:andy.mp4

    Otherwise, the file may be corrupt. Does it play in vlc if you open the file directly?

    Richard

  5. #5
    Join Date
    Mar 2012
    Posts
    24

    Default

    Quote Originally Posted by rrlanham View Post
    Test with flv: prefix.

    Server: rtmp://localhost/vod
    Stream: flv:andy.mp4

    Otherwise, the file may be corrupt. Does it play in vlc if you open the file directly?

    Richard
    FLV isn't doing anything... With my mp4 or the sample.mp4, just sits at the white screen as if I didn't even click play.

    VLC is playing our videos fine.

  6. #6
    Join Date
    Mar 2012
    Posts
    24

    Default

    Here is an image of our codec comparison. Ours is on the left, and the wowza sample is on the right.



    Only difference I see is H264 vs (AVC1) but would that make a difference?

  7. #7
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    The video looks okay. Can't hurt to try 48000Hz audio sample rate.

    Have you seen these encoding suggestions for Expression 4 and FFmpeg?
    http://www.wowza.com/forums/content....ideo-on-Demand

    If that doesn't help, copy a sample to your web server and send a link to download it to support@wowza.com.

    Tell us what encoder you are using and detail settings.

    Include a link to this thread for reference.

    Richard

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