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Thread: Problem after upgrading from 3.0.3 to 3.1.1

  1. #1
    Join Date
    Jan 2012
    Posts
    13

    Default Problem after upgrading from 3.0.3 to 3.1.1

    Spent a day struggling with this wowza update. I moved out my prior /usr/local/Wowza directory and did a fresh install from the .bin file. I copied over the relevant files/configs over but am having problems. My VOD works but LIVE doesn't want to play on either HLS or flash. I'm pretty sure I have everything right, though I am not seeing it. Nothing else has changed on the box. I am getting this error:

    INFO server server-start Wowza Media Server 3 Monthly Edition 3.1.1 build1479 -
    INFO server comment - Server License Key: SVRM3-XXXXX-XXXXX-XXXXX-XXXXX-nXvaC
    INFO server comment - Maximum Connections: Unlimited
    INFO server comment - Transcoder Streams Available: Unlimited
    INFO server comment - Transcoder Watermark: No
    INFO server comment - nDVR Available: Yes
    INFO server comment - DRM Available: Yes
    INFO server comment - Hardware Available Processors: 2
    INFO server comment - Hardware Physical Memory: 938MB/2003MB
    INFO server comment - Max File Descriptor Count: 20000
    INFO server comment - Open File Descriptor Count: 44
    INFO server comment - OS Name: Linux
    INFO server comment - OS Version: 2.6.39-ARCH
    INFO server comment - OS Architecture: amd64
    INFO server comment - Java Name: Java HotSpot(TM) 64-Bit Server VM
    INFO server comment - Java Vendor: Oracle Corporation
    INFO server comment - Java Version: 1.7.0_03
    INFO server comment - Java VM Version: 22.1-b02
    INFO server comment - Java Spec Version: 1.7
    INFO server comment - Java Home: /opt/java/jre
    INFO server comment - Java Max Heap Size: 1066MB
    INFO server comment - Java Architecture: 64
    INFO server comment - Java Locale[user.language]: en
    INFO server comment - Java Locale[user.country]: US
    INFO server comment - Java Locale[file.encoding]: ANSI_X3.4-1968
    INFO server comment - Java Timezone[user.timezone]: Universal
    INFO server comment - Java Args[0]: -Xmx1200M
    INFO server comment - Java Args[1]: -Djava.net.preferIPv4Stack=true
    INFO server comment - Java Args[2]: -Dcom.sun.management.jmxremote=false
    INFO server comment - Java Args[3]: -Dcom.wowza.wms.runmode=standalone
    INFO server comment - Java Args[4]: -Dcom.wowza.wms.native.base=linux
    INFO server comment - Java Args[5]: -Dcom.wowza.wms.AppHome=/usr/local/WowzaMediaServer
    INFO server comment - Java Args[6]: -Dcom.wowza.wms.ConfigURL=
    INFO server comment - Java Args[7]: -Dcom.wowza.wms.ConfigHome=/usr/local/WowzaMediaServer
    INFO server comment - Server runmode: standalone
    INFO server comment - Server native.platform: linux
    INFO server comment - Server threads[h/t]: 10/10
    INFO server comment - CMDInterface now listening: [any]:8083
    INFO vhost vhost-start _defaultVHost_ -
    INFO server comment - _defaultVHost_ threads[h/t]:120/80 home:/usr/local/WowzaMediaServer
    INFO vhost comment _defaultVHost_ Bind attempt ([any]:1935:4)
    INFO vhost comment _defaultVHost_ Bind successful ([any]:1935)
    INFO vhost comment _defaultVHost_ Bind attempt ([any]:8086:1)
    INFO vhost comment _defaultVHost_ Bind successful ([any]:8086)
    INFO application app-start _definst_ live/_definst_
    INFO server comment - RTPMediaCaster.create[1430700124]
    INFO server comment - RTPMediaCaster.init[1430700124]
    INFO server comment - RTPMediaCaster.Reconnector[1430700124:live/_definst_:mystream.stream]: start: 1
    INFO server comment - VHost.startStartupStreams: Stream successfully started [live/_definst_]: flv:mystream.stream
    INFO server comment - Server.startShutdownHook: Start server shutdown hook
    INFO server comment - Wowza Media Server is started!
    INFO server comment - RTPSessionDescriptionDataProviderBasic.getStreamInfo[live/_definst_]: URI: udp://192.168.35.1:50004
    INFO stream create - -
    INFO server comment - RTPUDPTransport.bind[live/_definst_]: /192.168.35.1:50004
    INFO stream publish mystream.stream -
    INFO server comment - RTPMediaCaster.Reconnector[1430700124:live/_definst_:mystream.stream]: done: 1
    INFO server comment - RTPDePacketizerMPEGTS.handleRTPPacket: MPEG-TS over RTP
    INFO server comment - UDPTransport.firstPacket: bind:/192.168.35.1:50004 msg:/192.168.35.1:58486
    INFO server comment - RTPDePacketizerMPEGTS.handleRTPPacket: IMPORT: programID[prg:0x1,filter:none]
    INFO server comment - RTPDePacketizerMPEGTS.handleRTPPacket: IMPORT: audioPID[prg:0x1,pid:0x44,filter:none]: streamType:AAC:15 audioLanguage:eng
    INFO server comment - RTPDePacketizerMPEGTS.handleRTPPacket: IMPORT: videoPID[prg:0x1,pid:0x45,filter:none]: streamType:H264:27
    INFO cupertino connect 1540626725 -
    INFO stream create mystream.stream -
    WARN server comment mystream.stream MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.
    ERROR server comment - MediaReaderH264Cupertino.indexFile:java.lang.NullPointerException
    WARN server comment mystream.stream MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.
    WARN server comment mystream.stream MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.
    INFO cupertino connect 2033266978 -
    INFO stream create mystream.stream -
    WARN server comment mystream.stream MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.
    ERROR server comment - MediaReaderH264Cupertino.indexFile:java.lang.NullPointerException


    Any ideas?

    The mystream.stream is in my /usr/local/<wowza>/content/ directory and contains:

    udp://192.168.35.1:50004

  2. #2
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Check the StreamType. It looks like you may have it set to "default" instead of "live"

    The copying over step can be a problem. You have to remake configuration with new files. Take a look at this guide:
    http://www.wowza.com/forums/content....-Upgrade-Guide

    Richard
    Last edited by rrlanham; 05-05-2012 at 07:57 AM.

  3. #3
    Join Date
    Jan 2012
    Posts
    13

    Default

    Hi. Thanks for the tip. Yep it was set for default and not live so that error went away.

    I spent a day working it and have it playing with flash but not working with HTTP live stream with encryption. Any suggestion what I forgot to tweak?



    :: Starting wowza==>[BUSY]...Configure logging: file:///usr/local/WowzaMediaServer/conf/log4j.properties
    INFO server server-start Wowza Media Server 3 Monthly Edition 3.1.1 build1479 -
    INFO server comment - Server License Key: SVRM3-XXXXX-XXXXX-XXXXX-XXXXX-nXvaC
    INFO server comment - Maximum Connections: Unlimited
    INFO server comment - Transcoder Streams Available: Unlimited
    INFO server comment - Transcoder Watermark: No
    INFO server comment - nDVR Available: Yes
    INFO server comment - DRM Available: Yes
    INFO server comment - Hardware Available Processors: 2
    INFO server comment - Hardware Physical Memory: 534MB/2003MB
    INFO server comment - Max File Descriptor Count: 20000
    INFO server comment - Open File Descriptor Count: 44
    INFO server comment - OS Name: Linux
    INFO server comment - OS Version: 2.6.39-ARCH
    INFO server comment - OS Architecture: amd64
    INFO server comment - Java Name: Java HotSpot(TM) 64-Bit Server VM
    INFO server comment - Java Vendor: Oracle Corporation
    INFO server comment - Java Version: 1.7.0_03
    INFO server comment - Java VM Version: 22.1-b02
    INFO server comment - Java Spec Version: 1.7
    INFO server comment - Java Home: /opt/java/jre
    INFO server comment - Java Max Heap Size: 1066MB
    INFO server comment - Java Architecture: 64
    INFO server comment - Java Locale[user.language]: en
    INFO server comment - Java Locale[user.country]: US
    INFO server comment - Java Locale[file.encoding]: ANSI_X3.4-1968
    INFO server comment - Java Timezone[user.timezone]: Universal
    INFO server comment - Java Args[0]: -Xmx1200M
    INFO server comment - Java Args[1]: -Djava.net.preferIPv4Stack=true
    INFO server comment - Java Args[2]: -Dcom.sun.management.jmxremote=false
    INFO server comment - Java Args[3]: -Dcom.wowza.wms.runmode=standalone
    INFO server comment - Java Args[4]: -Dcom.wowza.wms.native.base=linux
    INFO server comment - Java Args[5]: -Dcom.wowza.wms.AppHome=/usr/local/WowzaMediaServer
    INFO server comment - Java Args[6]: -Dcom.wowza.wms.ConfigURL=
    INFO server comment - Java Args[7]: -Dcom.wowza.wms.ConfigHome=/usr/local/WowzaMediaServer
    INFO server comment - Server runmode: standalone
    INFO server comment - Server native.platform: linux
    INFO server comment - Server threads[h/t]: 10/10
    INFO server comment - CMDInterface now listening: [any]:8083
    INFO vhost vhost-start _defaultVHost_ -
    INFO server comment - _defaultVHost_ threads[h/t]:120/80 home:/usr/local/WowzaMediaServer
    INFO vhost comment _defaultVHost_ Bind attempt ([any]:1935:4)
    INFO vhost comment _defaultVHost_ Bind successful ([any]:1935)
    INFO vhost comment _defaultVHost_ Bind attempt ([any]:8086:1)
    INFO vhost comment _defaultVHost_ Bind successful ([any]:8086)
    INFO application app-start _definst_ live/_definst_
    INFO server comment - RTPMediaCaster.create[796430712]
    INFO server comment - RTPMediaCaster.init[796430712]
    INFO server comment - RTPMediaCaster.Reconnector[796430712:live/_definst_:mystream.stream]: start: 1
    INFO server comment - VHost.startStartupStreams: Stream successfully started [live/_definst_]: flv:mystream.stream
    INFO server comment - Server.startShutdownHook: Start server shutdown hook
    INFO server comment - Wowza Media Server is started!
    INFO server comment - RTPSessionDescriptionDataProviderBasic.getStreamInfo[live/_definst_]: URI: udp://192.168.35.1:50004
    INFO stream create - -
    INFO server comment - RTPUDPTransport.bind[live/_definst_]: /192.168.35.1:50004
    INFO stream publish mystream.stream -
    INFO server comment - RTPMediaCaster.Reconnector[796430712:live/_definst_:mystream.stream]: done: 1
    INFO server comment - RTPDePacketizerMPEGTS.handleRTPPacket: MPEG-TS over RTP
    INFO server comment - UDPTransport.firstPacket: bind:/192.168.35.1:50004 msg:/192.168.35.1:51332
    INFO server comment - RTPDePacketizerMPEGTS.handleRTPPacket: IMPORT: programID[prg:0x1,filter:none]
    INFO server comment - RTPDePacketizerMPEGTS.handleRTPPacket: IMPORT: audioPID[prg:0x1,pid:0x44,filter:none]: streamType:AAC:15 audioLanguage:eng
    INFO server comment - RTPDePacketizerMPEGTS.handleRTPPacket: IMPORT: videoPID[prg:0x1,pid:0x45,filter:none]: streamType:H264:27
    INFO server comment - LiveStreamPacketizerCupertino.init[live/_definst_/mystream.stream]: chunkDurationTarget: 10000
    INFO server comment - LiveStreamPacketizerCupertino.init[live/_definst_/mystream.stream]: chunkDurationTolerance: 500
    INFO server comment - LiveStreamPacketizerCupertino.init[live/_definst_/mystream.stream]: audioGroupCount: 3
    INFO server comment - LiveStreamPacketizerCupertino.init[live/_definst_/mystream.stream]: playlistChunkCount:3
    INFO server comment - LiveStreamPacketizerCupertino.init[live/_definst_/mystream.stream]: Encrypt Cupertino stream: key: *efa4
    INFO server comment - LiveStreamPacketizerCupertino.init[live/_definst_/mystream.stream]: Encrypt Cupertino stream: url: http://192.168.35.1:1935/live/_defin...am/key.m3u8key
    INFO server comment - MediaStreamMap.getLiveStreamPacketizer: Create live stream packetizer: cupertinostreamingpacketizer:mystream.stream
    INFO server comment - CupertinoPacketHandler.startStream[live/_definst_/mystream.stream]
    INFO server comment - LiveStreamPacketizerCupertino.handlePacket[live/_definst_/mystream.stream]: Video codec:H264 isCompatible:true
    INFO server comment - LiveStreamPacketizerCupertino.handlePacket[live/_definst_/mystream.stream]: Audio codec:AAC isCompatible:true
    INFO server comment - LiveStreamPacketizerCupertino.handlePacket[live/_definst_/mystream.stream][mp4a.40.2]: AAC Audio info: {AACFrame: codec:AAC, channels:1, frequency:48000, samplesPerFrame:1024, objectType:LC}
    INFO server comment - LiveStreamPacketizerCupertino.handlePacket[live/_definst_/mystream.stream][avc1.77.30]: H.264 (Video may not be playable on older iPhone and iPod touch devices where Baseline/Level 3.0 or lower is required) Video info: {H264CodecConfigInfo: codec:H264, profile:Main, level:3.0, frameSize:512x288, displaySize:512x288, frameRate:29.97, PAR:1:1}
    INFO server comment - LiveStreamPacketizerCupertino.endChunkTS[live/_definst_/mystream.stream]: Add chunk: id:1 mode:TS a/v/k:151/270/3 duration:9659
    INFO server comment - LiveStreamPacketizerCupertino.endChunkTS[live/_definst_/mystream.stream]: Add chunk: id:2 mode:TS a/v/k:141/270/3 duration:9008
    INFO server comment - LiveStreamPacketizerCupertino.endChunkTS[live/_definst_/mystream.stream]: Add chunk: id:3 mode:TS a/v/k:188/360/4 duration:12012
    INFO server comment - LiveStreamPacketizerCupertino.endChunkTS[live/_definst_/mystream.stream]: Add chunk: id:4 mode:TS a/v/k:140/270/3 duration:9008
    INFO server comment - LiveStreamPacketizerCupertino.endChunkTS[live/_definst_/mystream.stream]: Add chunk: id:5 mode:TS a/v/k:141/270/3 duration:9009
    INFO server comment - LiveStreamPacketizerCupertino.endChunkTS[live/_definst_/mystream.stream]: Add chunk: id:6 mode:TS a/v/k:188/360/4 duration:12012
    INFO server comment - LiveStreamPacketizerCupertino.endChunkTS[live/_definst_/mystream.stream]: Add chunk: id:7 mode:TS a/v/k:141/270/3 duration:9009
    INFO server comment - LiveStreamPacketizerCupertino.endChunkTS[live/_definst_/mystream.stream]: Add chunk: id:8 mode:TS a/v/k:140/270/3 duration:9008
    INFO server comment - LiveStreamPacketizerCupertino.endChunkTS[live/_definst_/mystream.stream]: Add chunk: id:9 mode:TS a/v/k:188/360/4 duration:12011
    INFO server comment - LiveStreamPacketizerCupertino.endChunkTS[live/_definst_/mystream.stream]: Add chunk: id:10 mode:TS a/v/k:141/270/3 duration:9009
    INFO cupertino connect 1241064825 -
    INFO stream create mystream.stream -
    INFO cupertino connect 1063299536 -
    INFO stream create mystream.stream -
    INFO stream play mystream.stream -
    WARN server comment - HTTPStreamerAdapterCupertinoStreamer.onEncKey[live/_definst_/mystream.stream/key.m3u8key?wowzasessionid=1063299536]: onEncKey is not enabled.
    WARN server comment - HTTPStreamerAdapterCupertinoStreamer.onEncKey[live/_definst_/mystream.stream/key.m3u8key?wowzasessionid=1063299536]: onEncKey is not enabled.
    INFO stream stop mystream.stream -
    INFO stream destroy mystream.stream -
    INFO cupertino disconnect 1063299536 -

  4. #4
    Join Date
    May 2011
    Posts
    456

    Default

    The WARN line indicates that you have not enabled the onEncKey delivery. It is off by default for security reasons. Check that you have enabled the cupertinoEnableOnEncKey property in Application.xml HTTPStreamer/Properties.
         <Property>
              <Name>cupertinoEnableOnEncKey</Name>
              <Value>true</Value>
              <Type>Boolean</Type>
         </Property>
    -Lisa

  5. #5
    Join Date
    Jan 2012
    Posts
    13

    Default

    Hi Lisa,

    Thanks that was it!

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