I'm using Wowza Media Server 3.1.0 build1410. We are working on a customer video help service. We have 2 operators which are on disposal to our customers. They publish streams to a server. Stream type is live-lowlatency. When our customer have a camera than he can get a one on one chat. He publishes stream to server and then the problem occurs. Some times audio is late, sometimes audio and picture are all frozen, and sometimes i can here one word, then we have a pause and after 3-4 sec we hear rest of the sentence. We use same swf, but in it we separate operators and customers. If customer dont have camera then all is good. Customers can see operators and they comunicate with a chat...there is lag here to, but it's not large and it's not every time. Traffic is small...1 or 2 operators, and 2-3 customers at the same time. Did you encounter with these problems before? If you need some settings i will post it here... Help!!!