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Thread: Problems with HLS streaming - weird behaviours

  1. #1
    Join Date
    May 2012
    Posts
    9

    Default Problems with HLS streaming - weird behaviours

    Hello,

    We are facing quite some issues with the HLS streaming.

    The first issue is when playing on a proprietary Set top box, when the user presses pause / play several times, the server starts to send corrupted data (NAL Unit header not correct - Video data).

    We have also another issue reported with the Samsung TV player which is crashing because of a reponse timeout (of 30 seconds).

    Is there any way to diagnose where this is coming from and to fix this issue?

    Thanks for your help,

    Alex

  2. #2
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Alex,

    Zip up conf and logs folders and send to support@wowza.com

    Include details of the STB and streaming you are doing, source and encoding. If you can produce an access and error log that shows a restart of Wowza and a dedicated test of this issue, that would be appreciated.

    The Samsung issue sounds like a network/player issue to me, outside of Wowza.

    Richard

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