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Thread: Transcoder stop randomly with error

  1. #1

    Default Transcoder stop randomly with error

    hello,
    i have a new server that running WIN2008R2 64BIT, 8CORE, 24GB RAM, 10Gbp/s NIC . Wowza 3.1.2 build 1624.
    so, randomly after 4-5 days happen the transcoder instance go in stop with this error :


    ERROR server comment 2012-09-02 13:11:49 - - - - - 186896.908 - - - - - - - - HTTPRequestAdapter.service: java.lang.NullPointerException
    ERROR server comment 2012-09-02 13:52:59 - - - - - 189367.137 - - - - - - - - HTTPRequestAdapter.service: java.lang.NullPointerException
    ERROR server comment 2012-09-02 14:46:31 - - - - - 192578.648 - - - - - - - - HTTPRequestAdapter.service: java.lang.NullPointerException
    ERROR server comment 2012-09-02 14:59:36 - - - - - 193363.597 - - - - - - - - HTTPRequestAdapter.service: java.lang.NullPointerException
    ERROR server comment 2012-09-02 14:59:45 - - - - - 193372.682 - - - - - - - - HTTPRequestAdapter.service: java.lang.NullPointerException
    ERROR server comment 2012-09-02 16:19:50 - - - - - 198178.19 - - - - - - - - HTTPRequestAdapter.service: java.lang.NullPointerException
    WARN server comment 2012-09-02 18:11:08 - - - - - 204855.939 - - - - - - - - Publisher.publish: Stream name already in use: mystream_240p
    WARN server comment 2012-09-02 18:11:08 - - - - - 204855.941 - - - - - - - - Publisher.publish: Stream name already in use: mystream_160p
    WARN server comment 2012-09-02 18:11:27 - - - - - 198458.476 - - - - - - - - HTTPStreamerAdapterCupertinoStreamer.getAppInstance: Stream not found [mystream/ngrp:mystream_mobile/chunklist-b272000.m3u8?wowzasessionid=1082270975]: mystream_160p

    with the same transcoder configuration in other server not have problem and the machine is fully tuned (RAM, CPU etc...)
    other user have find this error/issue ?

    thanks,
    steve

  2. #2
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Did something happen? Encoder stopped, network out for a minute...?

    Richard

  3. #3

    Default

    hi Richard,
    encoder never stopped, but i have check and often i noticed degraded ADSL line @ encoder site ...

    stefano

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