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Thread: not able to connect to wowza from external subnet (web)

  1. #1
    Join Date
    Jan 2013
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    27

    Default not able to connect to wowza from external subnet (web)

    Hi

    We recently configured wowza and are able to stream videos from intra subnet. Now we want to make streaming available for the web(external subnets) as well. We made our wowza server public and configured the following in application.xml

    <RTSPBindIpAddress>***.***.***.**</RTSPBindIpAddress>
    <RTSPConnectionIpAddress>***.***.***.**</RTSPConnectionIpAddress>
    <RTSPOriginIpAddress>***.***.***.**</RTSPOriginIpAddress>


    But still we are not able to connect to wowza from external web. As i mentioned, we still are able to stream videos through intra subnet.
    Is there any configuration being missed or please suggest anything that we should be checking. I verified the firewall and port of the server, everything seems to be fine.

    To add more details wowza is configured under 1935 port.

    Thanks
    Last edited by pnethaga; 02-14-2013 at 02:20 PM.

  2. #2
    Join Date
    Dec 2007
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    21,962

    Default

    You have to map the ports you are using in Wowza (1935 at least) in your network to the server that Wowza is running on.

    Richard

  3. #3
    Join Date
    Jan 2013
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    Default

    Thanks Richard for your reply. Sorry can you please let me know of what mapping are you talking about. Do you have any links or quick guides that you can point out.

    I referred to "ports used for streaming" section in http://www.wowza.com/resources/Wowza...UsersGuide.pdf. But this seems to be inappropriate. We are streaming videos using the following code.

    jwplayer("player").setup({
    'id': 'playerID',
    'width': '600',
    'height': '350',
    'provider': 'rtmp',
    'streamer': 'rtmp://***.***.**.24:1935/vod',
    'file': 'violin.mp4',
    sources: [{
    file: "rtmp://***.***.**.24:1935/vod/mp4:test.mp4"
    },{
    file: "http://***.***.**.24:1935/vod/content/test.mp4/playlist.m3u8",
    provider: 'video'
    }]
    });

  4. #4
    Join Date
    Dec 2007
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    21,962

    Default

    I'm not a network admin, but on a home router you have to do port-forwarding. This site has many router guides: portforward.com

    Richard

  5. #5
    Join Date
    Jan 2013
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    Thanks Richard for your inputs.

    Yea we have already done that. The port in the server is open and is listening when we stream videos from wowza in intra subnet.

    I believe this is what you are expecting. Anything else that we could do?

  6. #6
    Join Date
    Jan 2013
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    Default

    Adding more details..
    We are running webserver and wowza on different servers.
    I am sure many have already done this. What steps have you followed to stream wowza videos from web?

    Any help?
    Last edited by pnethaga; 02-15-2013 at 12:31 PM.

  7. Default

    Is the***.***.**.24 address a public (WAN) IP, or a local (LAN) IP? If it's local, did you map the appropriate ports from your public IP to your local IP?

  8. #8
    Join Date
    Jan 2013
    Posts
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    Yes its public. We re installed everything and moved to port 80. Now its working fine. Probably the problem is with ports. Thanks for your efforts. Much appreciated.

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