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Thread: DVR problem stucs after some seconds

  1. #1

    Default DVR problem stucs after some seconds

    Hi,

    We are tring to use DVR with wowza transcoder.
    But it gets stuck after some seconds of watching right now.
    It was working fine for 3 hours ( DVR window size is 3 hours ).
    Now it gets stuck after some time...


    this is tail from error log :

    WARN server comment 2013-03-04 13:19:57 - - - - - 8160.887 - - - - - - - - DvrPlayerAdapterSmoothStreaming.timeToPlaylistIndex: Playlist alignment null store. t=8123552 stream=stream.240p.s tream.0 alignedEntry:null
    WARN server comment 2013-03-04 13:34:59 - - - - - 9062.76 - - - - - - - - DvrPlayerAdapterSmoothStreaming.timeToPlaylistIndex: Playlist alignment null store. t=9687672 stream=stream.240p.stream.0 alignedEntry:null
    WARN server comment 2013-03-04 13:35:03 - - - - - 9066.575 - - - - - - - - DvrPlayerAdapterSmoothStreaming.timeToPlaylistIndex: Playlist alignment null store. t=9691672 stream=stream.240p.s tream.0 alignedEntry:null
    WARN server comment 2013-03-04 13:35:03 - - - - - 9066.784 - - - - - - - - DvrPlayerAdapterSmoothStreaming.timeToPlaylistIndex: Playlist alignment null store. t=9699672 stream=stream.240p.s tream.0 alignedEntry:null
    WARN server comment 2013-03-04 13:35:03 - - - - - 9066.8 - - - - - - - - DvrPlayerAdapterSmoothStreaming.timeToPlaylistIndex: Playlist alignment null store. t=9691672 stream=stream.360p.stream.0 alignedEntry:null
    WARN server comment 2013-03-04 13:35:07 - - - - - 9071.347 - - - - - - - - DvrPlayerAdapterSmoothStreaming.timeToPlaylistIndex: Playlist alignment null store. t=9695672 stream=stream.360p.s tream.0 alignedEntry:null
    WARN server comment 2013-03-04 13:44:35 - - - - - 9639.451 - - - - - - - - DvrPlayerAdapterSmoothStreaming.timeToPlaylistIndex: Playlist alignment null store. t=10295672 stream=stream.240p. stream.0 alignedEntry:null
    WARN server comment 2013-03-04 13:44:38 - - - - - 9641.558 - - - - - - - - DvrPlayerAdapterSmoothStreaming.timeToPlaylistIndex: Playlist alignment null store. t=10299672 stream=stream.240p. stream.0 alignedEntry:null
    WARN server comment 2013-03-04 13:44:38 - - - - - 9641.737 - - - - - - - - DvrPlayerAdapterSmoothStreaming.timeToPlaylistIndex: Playlist alignment null store. t=10307672 stream=stream.240p. stream.0 alignedEntry:null
    WARN server comment 2013-03-04 13:44:41 - - - - - 9645.276 - - - - - - - - DvrPlayerAdapterSmoothStreaming.timeToPlaylistIndex: Playlist alignment null store. t=10311672 stream=stream.240p. stream.0 alignedEntry:null

  2. #2
    Join Date
    May 2011
    Posts
    456

    Default

    Which version are you on? There were some nDVR fixes in the latest release that may address this issue. This patch will update you from 3.x.x to 3.5.2 and release notes can be found here. I would suggest updating to the latest, testing again and if the problem persists, send a detailed description, zip of [install-dir]/conf and logs directories and transcoder template to support@wowza.com. Please reference this thread.

    -Lisa

  3. #3

    Default

    Quote Originally Posted by lisa_w View Post
    Which version are you on? There were some nDVR fixes in the latest release that may address this issue. This patch will update you from 3.x.x to 3.5.2 and release notes can be found here. I would suggest updating to the latest, testing again and if the problem persists, send a detailed description, zip of [install-dir]/conf and logs directories and transcoder template to support@wowza.com. Please reference this thread.

    -Lisa
    We use : Wowza Media Server 3 Monthly Edition 3.5.0 build2989
    I will update it....

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