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Thread: Transcoder not working and stop working live streaming

  1. #1

    Default Transcoder not working and stop working live streaming

    Hello,

    I have Wowza 3.5.2 installed on Linux 64 Bits with 24 Gb RAM.

    But when i enable transcoder for live application, the application stoping work and the transcoder not working,

    When i delete transcoder, the application works fine.

    I'm search on logs and any error are founded.

    I have all lib-native files on /usr/local/WowzaMediaServer.

    Any tip how to fix this issue ?

    Thank you,

  2. #2
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    What do you see in the logs regarding Wowza Transcoder? Are there any encoder-video-start events?

    Richard

  3. #3

    Default

    One error i see is this, but not associated to my pplication:

    ERROR server comment 2013-03-15 15:55:55 - - - - - 30153.456 - - - - - - - - HTTPRequestAdapter.service: java.lang.NullPointerException

  4. #4
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    So, there is no log message related to Transcoder? I'm not just asking about ERROR messages. Is there anything? Do you see the Transcoder starting?

    Richard

  5. #5

    Default

    Where is the transcoder logs ?

  6. #6
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    The Wowza logs are in the [wowza-install-dir]/logs folder. There are not separate logs for the Transcoder. You can see if the Wowza Transcoder is supported and if it started looking at the access log.

    Richard

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