I am newbie working on Wowza and we implemented it in our company along with Cisco TCS server for Live streaming. In one of the instance, I found that there 2 simultaneous streams that got disconnected. Looking at the error service logs shows that the JVM hung and terminated on its own. Can someone please help me identify the root cause and a possible solution ?
ERROR | wrapper | 2013/06/13 13:05:15 | JVM appears hung: Timed out waiting for signal from JVM.
ERROR | wrapper | 2013/06/13 13:05:15 | JVM did not exit on request, terminated
STATUS | wrapper | 2013/06/13 13:05:21 | Launching a JVM...
ERROR | wrapper | 2013/06/25 11:02:26 | JVM appears hung: Timed out waiting for signal from JVM.
ERROR | wrapper | 2013/06/25 11:02:26 | JVM did not exit on request, terminated
STATUS | wrapper | 2013/06/25 11:02:31 | Launching a JVM...
#Start-Date: 2013-06-13 13:15:37 EDT
#Software: Wowza Media Server 3.0.4 build1127
#Fields: x-severity x-category x-event date time c-client-id c-ip c-port cs-bytes sc-bytes x-duration x-sname x-stream-id x-spos sc-stream-bytes cs-stream-bytes x-file-size x-file-length x-ctx x-comment
WARN server comment 2013-06-13 13:15:37 - - - - - 612.695 - - - - - - - - RTPDePacketizerBase.checkRTPSSRC: ssrc error: 3f61:6da2
WARN server comment 2013-06-13 13:15:42 - - - - - 617.711 - - - - - - - - RTPDePacketizerBase.checkRTCPSSRC: ssrc error: 3f61:6da2
I am not sure what other logs to provide to help us find the issue
Appreciate any help on this.