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Thread: We are unable to connect to the network. We apologize for the inconvenience.

  1. #1
    Join Date
    Aug 2013
    Posts
    7

    Default We are unable to connect to the network. We apologize for the inconvenience.

    Hi
    I am trying to embed streaming player code on my website but i am getting the following error
    We are unable to connect to the network. We apologize for the inconvenience.

    when access from other computers however streaming is working fine on server itself. I am trying to sort out this problem from past 24 hours but no success can someone help me? I have tried two different ISPs (BT and Fiber optic) but same result.

    Please help us as we want to resume stream on our website as soon as possbile.


    Kind regards

  2. #2
    Join Date
    May 2013
    Posts
    680

    Default

    What player are you using? Are you able to see the Wowza version when you type http://[wowza-ip]:1935/ into the browser? Can you ping the Wowza server from your web server?

  3. #3
    Join Date
    Aug 2013
    Posts
    7

    Default

    Hi
    first of all thanks for your quick reply, we are using osmp.org player, also when i type wowza ip so got the wowza server version details "Wowza Media Server 3 Trial Edition (Expires: Sep 01, 2013) 3.6.2 build5334" and i dont know how to ping wowza server from my we server.


    kind regards

  4. #4
    Join Date
    May 2013
    Posts
    680

    Default

    Do your logs indicate that your stream has been published? Are there any errors? Check your [install-dir]/logs/wowzamediaserver_access.log and _error.log to see if you can identify the connection attempts and that the stream is published.

  5. #5
    Join Date
    Aug 2013
    Posts
    7

    Default

    hi
    Sorry i cant understand the access log i am copying here all details

    following is the wowzamediaserver_access.log (latest)
    #Version: 1.0
    #Start-Date: 2013-08-07 13:20:48 BST
    #Software: Wowza Media Server 3.6.2 build5334
    #Date: 2013-08-07
    #Fields: date time tz x-event x-category x-severity x-status x-ctx x-comment x-vhost x-app x-appinst x-duration s-ip s-port s-uri c-ip c-proto c-referrer c-user-agent c-client-id cs-bytes sc-bytes x-stream-id x-spos cs-stream-bytes sc-stream-bytes x-sname x-sname-query x-file-name x-file-ext x-file-size x-file-length x-suri x-suri-stem x-suri-query cs-uri-stem cs-uri-query
    2013-08-07 13:20:48 BST server-start server INFO 200 Wowza Media Server 3 Trial Edition (Expires: Sep 01, 2013) 3.6.2 build5334 - - - - 1.554 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Server License Key: SVRT3-XXXXX-XXXXX-XXXXX-XXXXX-6c9hU - - - 1.571 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Maximum Connections: Unlimited - - - 1.572 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Transcoder Streams Available: Unlimited - - - 1.589 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Transcoder Watermark: Yes - - - 1.589 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - nDVR Available: Yes - - - 1.59 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - DRM Available: Yes - - - 1.591 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Hardware Available Processors: 4 - - - 1.592 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Hardware Physical Memory: 1638MB/4000MB - - - 1.603 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Hardware Swap Space: 5255MB/7999MB - - - 1.603 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Max File Descriptor Count: Unlimited - - - 1.604 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - OS Name: Windows 7 - - - 1.604 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - OS Version: 6.1 - - - 1.604 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - OS Architecture: amd64 - - - 1.605 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - OS CPU: amd64 - - - 1.605 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Name: Java HotSpot(TM) 64-Bit Server VM - - - 1.605 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Vendor: Oracle Corporation - - - 1.606 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Version: 1.7.0_25 - - - 1.606 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java VM Version: 23.25-b01 - - - 1.606 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Spec Version: 1.7 - - - 1.607 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Home: C:\Program Files\Java\jdk1.7.0_25\jre - - - 1.607 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Max Heap Size: 682MB - - - 1.608 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Architecture: 64 - - - 1.609 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Locale[user.language]: en - - - 1.61 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Locale[user.country]: GB - - - 1.611 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Locale[user.variant]: - - - 1.612 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Locale[file.encoding]: Cp1252 - - - 1.613 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Timezone[user.timezone]: Europe/London - - - 1.614 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Args[0]: -Xmx768M - - - 1.614 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Args[1]: -Dcom.sun.management.jmxremote=true - - - 1.615 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Args[2]: -Dcom.wowza.wms.runmode=standalone - - - 1.615 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Args[3]: -Dcom.wowza.wms.native.base=win - - - 1.616 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Java Args[4]: -Dcom.wowza.wms.ConfigURL= - - - 1.616 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Server runmode: standalone - - - 1.617 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Server native.platform: win - - - 1.617 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:48 BST comment server INFO 200 - Server threads[h/t]: 10/10 - - - 1.618 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:50 BST comment server INFO 200 - CMDInterface now listening: [any]:8083 - - - 3.298 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:51 BST vhost-start vhost INFO 200 _defaultVHost_ - - - - 4.721 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:51 BST comment server INFO 200 - _defaultVHost_ threads[h/t]:120/80 home:C:/Program Files (x86)/Wowza Media Systems/Wowza Media Server 3.6.2 - - - 4.788 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:51 BST comment vhost INFO 200 _defaultVHost_ Bind attempt ([any]:1935:4) - - - 4.792 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:51 BST comment vhost INFO 200 _defaultVHost_ Bind successful ([any]:1935) - - - 4.797 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:51 BST comment vhost INFO 200 _defaultVHost_ Bind attempt ([any]:8086:1) - - - 4.8 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:51 BST comment vhost INFO 200 _defaultVHost_ Bind successful ([any]:8086) - - - 4.802 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:51 BST comment server INFO 200 - Server.startShutdownHook: Start server shutdown hook - - - 4.806 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:20:51 BST comment server INFO 200 - Wowza Media Server is started! - - - 4.812 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:21:20 BST comment server WARN 200 - ApplicationInstance.contructor[live/_definst_]: Streams/StreamType type [default] is not a LIVE stream type yet Streams/LiveStreamPacketizers contains entrie(s) [cupertinostreamingpacketizer,smoothstreamingpacketizer]. HTTP streaming will not function properly. - - - 33.494 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:21:20 BST app-start application INFO 200 _definst_ live/_definst_ - - - 33.557 - - - - - - - - - - - - - - - - - - - - - - - - -
    2013-08-07 13:21:20 BST connect-pending session INFO 100 127.0.0.1 - _defaultVHost_ live _definst_ 0.262 [any] 1935 rtmp://127.0.0.1/live 127.0.0.1 rtmp rtmp://127.0.0.1/live Wirecast/FM 1.0 (compatible; FMSc/1.0) 76365661 3298 3073 - - - - - - - - - - - - - rtmp://127.0.0.1/live -



    and following is the wowza error log (latest)

    #Version: 1.0
    #Start-Date: 2013-08-07 13:21:20 BST
    #Software: Wowza Media Server 3.6.2 build5334
    #Date: 2013-08-07
    #Fields: x-severity x-category x-event date time c-client-id c-ip c-port cs-bytes sc-bytes x-duration x-sname x-stream-id x-spos sc-stream-bytes cs-stream-bytes x-file-size x-file-length x-ctx x-comment
    WARN server comment 2013-08-07 13:21:20 - - - - - 33.494 - - - - - - - - ApplicationInstance.contructor[live/_definst_]: Streams/StreamType type [default] is not a LIVE stream type yet Streams/LiveStreamPacketizers contains entrie(s) [cupertinostreamingpacketizer,smoothstreamingpacketizer]. HTTP streaming will not function properly.
    WARN server comment 2013-08-07 14:39:31 - - - - - 4724.575 - - - - - - - - ApplicationInstance.contructor[live/_definst_]: Streams/StreamType type [default] is not a LIVE stream type yet Streams/LiveStreamPacketizers contains entrie(s) [cupertinostreamingpacketizer,smoothstreamingpacketizer]. HTTP streaming will not function properly.
    WARN server comment 2013-08-07 14:59:25 - - - - - 5918.985 - - - - - - - - ApplicationInstance.contructor[live/_definst_]: Streams/StreamType type [default] is not a LIVE stream type yet Streams/LiveStreamPacketizers contains entrie(s) [cupertinostreamingpacketizer,smoothstreamingpacketizer]. HTTP streaming will not function properly.
    ERROR server comment 2013-08-07 14:59:43 - - - - - 5937.101 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:44 - - - - - 5937.396 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:44 - - - - - 5937.646 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:44 - - - - - 5937.896 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:45 - - - - - 5938.146 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:45 - - - - - 5938.396 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:45 - - - - - 5938.646 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:45 - - - - - 5938.896 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:46 - - - - - 5939.146 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:46 - - - - - 5939.396 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:46 - - - - - 5939.646 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:46 - - - - - 5939.896 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:47 - - - - - 5940.146 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:47 - - - - - 5940.396 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:47 - - - - - 5940.646 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:47 - - - - - 5940.896 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:48 - - - - - 5941.146 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:48 - - - - - 5941.396 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:48 - - - - - 5941.646 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:48 - - - - - 5941.896 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:49 - - - - - 5942.146 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:49 - - - - - 5942.396 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:49 - - - - - 5942.646 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:49 - - - - - 5942.896 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:50 - - - - - 5943.147 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:50 - - - - - 5943.397 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:50 - - - - - 5943.647 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:50 - - - - - 5943.897 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:51 - - - - - 5944.147 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:51 - - - - - 5944.397 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:51 - - - - - 5944.647 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:52 - - - - - 5945.236 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:52 - - - - - 5945.497 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:52 - - - - - 5945.747 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:52 - - - - - 5945.997 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:53 - - - - - 5946.247 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:53 - - - - - 5946.497 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:53 - - - - - 5946.747 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:53 - - - - - 5946.997 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:54 - - - - - 5947.247 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:54 - - - - - 5947.497 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:54 - - - - - 5947.747 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:54 - - - - - 5947.997 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:55 - - - - - 5948.247 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:55 - - - - - 5948.498 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:55 - - - - - 5948.747 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:55 - - - - - 5948.997 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:56 - - - - - 5949.247 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:56 - - - - - 5949.497 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:56 - - - - - 5949.747 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:56 - - - - - 5949.997 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:57 - - - - - 5950.247 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:57 - - - - - 5950.497 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:57 - - - - - 5950.748 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:57 - - - - - 5950.998 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:58 - - - - - 5951.248 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:58 - - - - - 5951.498 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:58 - - - - - 5951.748 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:58 - - - - - 5951.998 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:59 - - - - - 5952.248 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:59 - - - - - 5952.498 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:59 - - - - - 5952.749 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 14:59:59 - - - - - 5952.999 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:00 - - - - - 5953.249 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:00 - - - - - 5953.499 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:00 - - - - - 5953.749 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:00 - - - - - 5953.999 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:01 - - - - - 5954.249 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:01 - - - - - 5954.499 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:01 - - - - - 5954.749 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:01 - - - - - 5954.999 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:02 - - - - - 5955.249 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:02 - - - - - 5955.5 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:02 - - - - - 5955.75 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:02 - - - - - 5956.0 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:03 - - - - - 5956.25 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:03 - - - - - 5956.5 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:03 - - - - - 5956.75 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:03 - - - - - 5957.0 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:04 - - - - - 5957.25 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:04 - - - - - 5957.5 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:04 - - - - - 5957.75 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:04 - - - - - 5958.0 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:05 - - - - - 5958.25 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:05 - - - - - 5958.5 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:05 - - - - - 5958.75 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:05 - - - - - 5959.0 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:06 - - - - - 5959.25 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:06 - - - - - 5959.5 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:06 - - - - - 5959.75 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:06 - - - - - 5960.0 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:07 - - - - - 5960.25 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:07 - - - - - 5960.501 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:07 - - - - - 5960.751 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:07 - - - - - 5961.001 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:08 - - - - - 5961.251 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:08 - - - - - 5961.501 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:08 - - - - - 5961.751 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:08 - - - - - 5962.001 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:09 - - - - - 5962.251 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:09 - - - - - 5962.501 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:09 - - - - - 5962.751 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:09 - - - - - 5963.002 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:10 - - - - - 5963.252 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:10 - - - - - 5963.502 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:10 - - - - - 5963.753 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:10 - - - - - 5964.003 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:11 - - - - - 5964.253 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:11 - - - - - 5964.503 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:11 - - - - - 5964.753 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:11 - - - - - 5965.003 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:12 - - - - - 5965.253 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:12 - - - - - 5965.255 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:12 - - - - - 5965.553 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:12 - - - - - 5965.803 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:12 - - - - - 5966.053 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:13 - - - - - 5966.303 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:13 - - - - - 5966.554 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:13 - - - - - 5966.804 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:13 - - - - - 5967.054 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:14 - - - - - 5967.304 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:14 - - - - - 5967.554 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:14 - - - - - 5967.804 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:14 - - - - - 5968.054 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:15 - - - - - 5968.304 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:15 - - - - - 5968.554 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:15 - - - - - 5968.804 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:15 - - - - - 5969.054 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:16 - - - - - 5969.304 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:16 - - - - - 5969.554 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:16 - - - - - 5969.804 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:16 - - - - - 5970.054 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:17 - - - - - 5970.304 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:00:17 - - - - - 5970.554 - - - - - - - - MediaReaderFactory.getInstance: Missing definition for livestream
    ERROR server comment 2013-08-07 15:22:59 - - - - - 7332.787 - - - - - - - - ScheduledRandomAccessReader.bufferMiss[new_stream]: Request failed: 2621440:1873
    ERROR server comment 2013-08-07 15:22:59 - - - - - 7332.79 - - - - - - - - ScheduledRandomAccessReader.bufferMiss[new_stream]: Request failed: 2621444:13
    WARN server comment 2013-08-07 15:30:13 - - - - - 7766.537 - - - - - - - - ApplicationInstance.contructor[live/new_stream]: Streams/StreamType type [default] is not a LIVE stream type yet Streams/LiveStreamPacketizers contains entrie(s) [cupertinostreamingpacketizer,smoothstreamingpacketizer]. HTTP streaming will not function properly.
    ERROR server comment 2013-08-07 15:30:20 - - - - - 7773.48 - - - - - - - - ScheduledRandomAccessReader.bufferMiss[new_stream]: Request failed: 2686976:7996
    ERROR server comment 2013-08-07 15:30:20 - - - - - 7773.48 - - - - - - - - ScheduledRandomAccessReader.bufferMiss[new_stream]: Request failed: 2686980:13
    #Version: 1.0
    #Start-Date: 2013-08-07 15:35:51 BST
    #Software: Wowza Media Server 3.6.2 build5334
    #Date: 2013-08-07
    #Fields: x-severity x-category x-event date time c-client-id c-ip c-port cs-bytes sc-bytes x-duration x-sname x-stream-id x-spos sc-stream-bytes cs-stream-bytes x-file-size x-file-length x-ctx x-comment
    ERROR server comment 2013-08-07 15:35:53 - - - - - 2.592 - - - - - - - - server core failure: java.net.BindException: Address already in use: bind
    #Version: 1.0
    #Start-Date: 2013-08-07 15:36:30 BST
    #Software: Wowza Media Server 3.6.2 build5334
    #Date: 2013-08-07
    #Fields: x-severity x-category x-event date time c-client-id c-ip c-port cs-bytes sc-bytes x-duration x-sname x-stream-id x-spos sc-stream-bytes cs-stream-bytes x-file-size x-file-length x-ctx x-comment
    WARN server comment 2013-08-07 15:37:01 - - - - - 31.278 - - - - - - - - ApplicationInstance.contructor[live/_definst_]: Streams/StreamType type [default] is not a LIVE stream type yet Streams/LiveStreamPacketizers contains entrie(s) [cupertinostreamingpacketizer,smoothstreamingpacketizer]. HTTP streaming will not function properly.
    WARN server comment 2013-08-07 15:37:01 - - - - - 31.476 - - - - - - - myStream open: java.io.FileNotFoundException: C:\Program Files (x86)\Wowza Media Systems\Wowza Media Server 3.6.2\content\myStream.flv (The system cannot find the file specified)
    ERROR server comment 2013-08-07 15:48:28 - - - - - 719.14 - - - - - - - - ScheduledRandomAccessReader.bufferMiss[new_stream]: Request failed: 1310720:718
    ERROR server comment 2013-08-07 15:48:28 - - - - - 719.149 - - - - - - - - ScheduledRandomAccessReader.bufferMiss[new_stream]: Request failed: 1310724:13
    #Version: 1.0
    #Start-Date: 2013-08-07 15:54:34 BST
    #Software: Wowza Media Server 3.6.2 build5334
    #Date: 2013-08-07
    #Fields: x-severity x-category x-event date time c-client-id c-ip c-port cs-bytes sc-bytes x-duration x-sname x-stream-id x-spos sc-stream-bytes cs-stream-bytes x-file-size x-file-length x-ctx x-comment
    WARN server comment 2013-08-07 15:56:15 - - - - - 101.497 - - - - - - - - ApplicationInstance.contructor[live/_definst_]: Streams/StreamType type [default] is not a LIVE stream type yet Streams/LiveStreamPacketizers contains entrie(s) [cupertinostreamingpacketizer,smoothstreamingpacketizer]. HTTP streaming will not function properly.
    ERROR server comment 2013-08-07 16:24:28 - - - - - 1794.606 - - - - - - - - ScheduledRandomAccessReader.bufferMiss[new_Stream]: Request failed: 983040:74
    ERROR server comment 2013-08-07 16:24:28 - - - - - 1794.607 - - - - - - - - ScheduledRandomAccessReader.bufferMiss[new_Stream]: Request failed: 983044:13
    #Version: 1.0
    #Start-Date: 2013-08-07 16:33:27 BST
    #Software: Wowza Media Server 3.6.2 build5334
    #Date: 2013-08-07
    #Fields: x-severity x-category x-event date time c-client-id c-ip c-port cs-bytes sc-bytes x-duration x-sname x-stream-id x-spos sc-stream-bytes cs-stream-bytes x-file-size x-file-length x-ctx x-comment
    WARN server comment 2013-08-07 16:33:39 - - - - - 13.064 - - - - - - - - ApplicationInstance.contructor[live/_definst_]: Streams/StreamType type [default] is not a LIVE stream type yet Streams/LiveStreamPacketizers contains entrie(s) [cupertinostreamingpacketizer,smoothstreamingpacketizer]. HTTP streaming will not function properly.
    ERROR server comment 2013-08-07 16:41:08 - - - - - 461.618 - - - - - - - - ScheduledRandomAccessReader.bufferMiss[new_Stream]: Request failed: 1310720:280
    ERROR server comment 2013-08-07 16:41:08 - - - - - 461.619 - - - - - - - - ScheduledRandomAccessReader.bufferMiss[new_Stream]: Request failed: 1310724:13
    #Version: 1.0
    #Start-Date: 2013-08-08 11:21:23 BST
    #Software: Wowza Media Server 3.6.2 build5334
    #Date: 2013-08-08
    #Fields: x-severity x-category x-event date time c-client-id c-ip c-port cs-bytes sc-bytes x-duration x-sname x-stream-id x-spos sc-stream-bytes cs-stream-bytes x-file-size x-file-length x-ctx x-comment






    kind regards




    kind regards

  6. #6
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    The Application.xml /StreamType is reportedly set to "default". It should be "live"

    Richard

  7. #7
    Join Date
    Aug 2013
    Posts
    7

    Default

    HI
    i have edit application.xml and changed "default" to "live" and re-connected wirecast but still getting the same error.

    kind regards

  8. #8
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Re-start Wowza to be sure the new configuration is being used. And make sure you are editing [install-dir]/conf/live/Application.xml

    Richard

  9. #9
    Join Date
    Aug 2013
    Posts
    7

    Default

    hi
    Well i have re-started wowza and using the updated application.xml file but unfortunately still getting the same error.

    kind regards

  10. #10
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Where is the Application.xml you are editing? Do you have it here: /applications/live/Application.xml ? It should be here /conf/live/Application.xml

    Otherwise, zip up /conf and current access log and send to support@wowza.com. Include a link to this thread for reference

    Richard

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