Can you please assist in getting our four servers to connect to the Licensing servers.
I have run through all trouble shooting on each of the following forum pages:
Cannot get a ping response or telnet connect prompt
I input our proxy config in the file and tired both a No-Auth and Auth configuration
We have approved communication for the following locations through our proxy, but I am still getting the error in the log file.
Error in the Error.log:
The Wowza Media Systems Software licensing system was not able to connect to the licensing server to validate your license. Please validate that your machine is able to send HTTP data over TCP port 80 to the Internet. If this problem persists, please visit http://www.wowza.com/subscriptionsupport.php for up to date information.
ERROR server comment 2013-09-30 08:49:09 -0.987 system.exit
1. Is there something you will have to do on your side to authorize our servers to communicate? Will you need our IP’s to add to a white list?
2. Is the response a separate transaction initiated by the vendor or a simple response to your outbound connection?
3. Can I designate/purchase a perpetual license that doesn't require communication to the Wowza License Servers?