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Thread: Stream no longer working on iOS

  1. #1

    Default Stream no longer working on iOS

    Hello, all of a sudden, I can't see my live streams on iOS devices. The following works fine on Flash-based browsers or on Safari on Macs:

    file="rtmp://" html5_file=""

    Should I change something?

  2. #2
    Join Date
    May 2013


    When you try to playback from your iOS device, what do your logs say?

  3. #3


    Sorry, I'm having trouble finding the logs in EC2. Where are those?

  4. #4
    Join Date
    Jul 2012


    Log files are located in /usr/local/WowzaMediaServer/logs. The folder containing the /logs folder is commonly referred to as the "[install-dir]" in our documentation and support processes.

    You may post an excerpt from your logs in this thread. You are also welcome to create a support ticket by sending an email to When responding, please include a copy of your [install-dir]/conf and /logs folders as a .zip file (or other archive) as well as a reference to this post (copy the URL).

    For pointers on creating a .zip file, use this as a guide: How to create a compressed zip file in Windows, Mac OS and Linux


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