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Thread: Where is WowzaStreamingEngine-Update-4.0.1.zip for update

  1. #1
    Join Date
    Feb 2010
    Posts
    9

    Default Where is WowzaStreamingEngine-Update-4.0.1.zip for update

    Hi,

    As per http://www.wowza.com/forums/content....-Engine-update, we are supposed to copy the "zip" file to the updates folder and execute the scripts. But I am not able to find the link to download the zip file for 4.0.1 update. Please tell us the url to download the zip file.

  2. #2
    Join Date
    Feb 2014
    Posts
    1

    Default

    Hi,
    I've the same problem ....
    Update file 4.0.1 can't be found ...

    Gilles

  3. #3
    Join Date
    Sep 2011
    Posts
    1,921

    Default

    Hi,
    The download can be found in your account in the tap called "My Downloads".
    Please use the link below to log-in
    Wowza Account Portal

    Jason

  4. #4

    Default

    Quote Originally Posted by JasonH View Post
    Hi,
    The download can be found in your account in the tap called "My Downloads".
    Please use the link below to log-in
    Wowza Account Portal

    Jason
    Sorry but I didn't see anything called "Mydownload" when I'm logged in. I only saw
    Account Information
    Payment Options
    Invoice History
    StreamLock Certificates
    I've tried on Chrome and Safari ?
    Is there a problem with OSX 10.9

    Gilles

  5. #5
    Join Date
    Sep 2011
    Posts
    1,921

    Default

    Hi,
    This is most likely due to you not having a valid paid for license or could be because you're not one of the 5 primary account holders.
    If you're a primary account holder and have a Monthly or Perpetual license key the "Mydownload" tab should be visible to you.

    Jason

  6. #6
    Join Date
    Sep 2013
    Posts
    9

    Default

    I've "Downloads" tab but I cannot find the zip update file.
    Note that I've a paid valid license.
    I only found the main wowza downloads

  7. #7
    Join Date
    Jan 2010
    Posts
    22

    Default

    Hi,

    Same problem here - I have a monthly license, last week I received Wowza Streaming Engine Monthly Subscription License Key from tickets@wowza.com and I installed 4.0.0. I'm the primary (and only) account holder.

  8. #8
    Join Date
    Sep 2011
    Posts
    1,921

    Default

    Hi,
    The page should show the following options under "My Account" as shown below:

    My Account
    Account Information | Payment Options | Invoice History | My Downloads | My Support | StreamLock Certificates

    If you're logged in as the primary account holder and have a Wowza Streaming Engine 4.0 license, you should be able to see all the above tabs
    If some of these tabs are missing and you believe you're logged in as one of the account contacts, please email billing@wowza.com
    The Billing department will be able to assist you with account and licensing information.

    Regards,
    Jason
    Last edited by JasonH; 02-24-2014 at 09:20 AM.

  9. #9

    Default

    Do you guys not see this?


  10. #10
    Join Date
    Apr 2014
    Posts
    1

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