Results 1 to 7 of 7

Thread: Installer hangs 4.01 exe for Win

  1. #1
    Join Date
    Feb 2014
    Posts
    129

    Default Installer hangs 4.01 exe for Win

    Windows 8.1
    installer hanging at 'creating the Wowza Streaming engine Services"
    Have previously removed V 3.6 and rebooted
    Will have to reboot and try again

  2. #2
    Join Date
    Feb 2014
    Posts
    129

    Default

    Not good.
    After re install, I could not get it to work, lots of errors, sorry I did not grab the screen.
    So I tried to uninstall and it hangs at 'removing Wowza Streaming Engine Services":
    Now what. Wowza 3.6 installed and worked fine
    Maybe it is not supposed to work on Win 8.1?

  3. #3
    Join Date
    Feb 2014
    Posts
    129

    Default

    Eventually got to web admin page, looked ok but then this
    Please Sign In

    To continue, enter the user name and password you entered during installation.


    Wowza Streaming Engine Manager could not connect to the Wowza Steaming Engine (http://localhost:8087). Verify that the Wowza Streaming Engine service has started and is running.

    In the services I try to start the Streaming Engine, it starts and then closes again saying
    " The Wowza Service Engine 4.01 service on local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs"

  4. #4
    Join Date
    Jun 2011
    Posts
    1,047

    Default

    Hi,
    Glad you got to the Manager web UI now.
    It could be a license issue, check the wowzastreamingengine_access.log in the [install-dir]/logs folder
    for any messages regarding license issues. Post what you see here (make sure not to post your complete license text though)
    Try to startup in standalone mode, go to the [install-dir]/bin folder and execute the startup.bat or startup.sh scripts.
    If this launches without errors, then it's likely your service doesn't start because of possible permissions issues.
    One solution is to set the Wowza Streaming Engine service to use a Login Account, instead of a Local System Account.

    Daren

  5. #5
    Join Date
    Feb 2014
    Posts
    129

    Default

    You my friend are nothing short of a genius!!
    There was nothing in the logs folder, it was empty but the other suggestions were spot on.

    Having said that. I don't think there is anything unusual about my system that is different to anyone else's on Win 8.1. The service being blocked on local system account is probably a bug for Windows 8.1 and Wowza ??????

  6. #6
    Join Date
    Sep 2013
    Posts
    9

    Default

    Is there any fix for this issue?

  7. #7
    Join Date
    Sep 2013
    Posts
    9

    Default

    This issue is not encountered on WMS 4.03 installation. Thank you.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •