Hello!
I have a question that may be quick, it may not. We have a live stream set up that is being fed by static .mp4s located on the wowza server content directory. Typically this doesn’t seem to be a problem with most of our videos following one after another in sequence as it would be expected. The issue we run into is that whenever a video has a resolution with a frame width of 720 it seems to cause an error in the stream - the video will play, but only audio. I have gone into the engine manager application, and “tested players” and called up the few files we know this is happening with and was able to reproduce the no video only audio problem. Would this maybe have something to do with the way the files are encoded perhaps? From what I can tell it’s all pretty standard baseline encoding but I could be wrong. I was also wondering if switching resolutions between videos may be an issue?
Any help would be appreciated.