Hope you guys can give me a hand troubleshooting a problem. Everything is working great with out Wowza server. But we do have some users, from one location, that are having trouble connecting. The error they are getting is: 201, unable to load stream or clip file, connection failed, clip '[Clip] 'stream name"
Like I said the stream is working from most places, just one site is having problems, so it makes me think that it is a problem with their network. I had them test port 1935 and make sure its open, and it is. But what else could be causing this issue? Its difficult since I don't have access to the network for troubleshooting but any information you might have may be useful.
Thanks in advanced!