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Thread: Unable to Connect to Wowza Streaming Engine Manager on the browser

  1. #1
    Join Date
    Nov 2008
    Posts
    10

    Default Unable to Connect to Wowza Streaming Engine Manager on the browser

    Hello,

    I hope I can get an urgent help... I actually just completed the installation of the Wowza Streaming Engine (Linux OS) and I am unable to connect to the manager via the browser. I really do not know where the fault might be because when I start the Wowza Streaming Engine, it does not give any error but this is the message I received when I start the manager:

    root@livewaymedia [/usr/local/WowzaStreamingEngine/manager/bin]# sudo ./startmgr
    .sh
    Sat, 29 Mar 2014 22:30:43 478 GMT, BootStrap Info: Home Directory=/usr/local/Wow
    zaStreamingEngine-4.0.3/manager/lib
    Sat, 29 Mar 2014 22:30:43 540 GMT, BootStrap Info: Main-Class=net.winstone.Winst
    one
    2014-03-29 17:30:43,862 [main] INFO net.winstone.boot.BootStrap - stage 1/3: L
    oading arguments...
    2014-03-29 17:30:43,866 [main] INFO net.winstone.boot.BootStrap - stage 2/3: L
    oading WebApplication configuration...
    2014-03-29 17:30:43,866 [main] INFO net.winstone.boot.BootStrap - stage 3/3: c
    ompute JSP classpath...
    2014-03-29 17:30:44,004 [main] INFO net.winstone.core.HostConfiguration - Begi
    nning extraction from war file
    2014-03-29 17:30:44,097 [main] INFO net.winstone.core.WebXmlParser - Found and
    enabled the local Servlet 2.5 XSD replacement
    2014-03-29 17:30:45,429 [main] WARN net.winstone.core.WebXmlParser - XML Error
    (Line 2): Document is invalid: no grammar found.
    2014-03-29 17:30:45,430 [main] WARN net.winstone.core.WebXmlParser - XML Error
    (Line 2): Document root element "web-app", must match DOCTYPE root "null".
    2014-03-29 17:30:45,811 [main] INFO net.winstone.core.WebAppConfiguration - Ac
    cess logging disabled - no logger class defined
    Configure logging: file:///usr/local/WowzaStreamingEngine/manager/conf/log4j.pro
    perties
    INFO com.wowza.wms.logging.Log4jStartupListener OS Name: Linux:
    INFO com.wowza.wms.logging.Log4jStartupListener OS Version: 2.6.32-431.5.1.el6
    .x86_64:
    INFO com.wowza.wms.logging.Log4jStartupListener OS Architecture: amd64:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Name: Java HotSpot(TM) 64
    -Bit Server VM:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Vendor: Oracle Corporatio
    n:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Version: 1.7.0_51:
    INFO com.wowza.wms.logging.Log4jStartupListener Java VM Version: 24.51-b03:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Spec Version: 1.7:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Home: /usr/java/jdk1.7.0_
    51/jre:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Max Heap Size: 7129MB:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Architecture: 64:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Locale[user.language]: en
    :
    INFO com.wowza.wms.logging.Log4jStartupListener Java Locale[user.country]: US:

    INFO com.wowza.wms.logging.Log4jStartupListener Java Locale[file.encoding]: UT
    F-8:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Timezone[user.timezone]:
    US/Central:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Args[0]: -Dcom.wowza.wms.
    ConfigURL="":
    INFO com.wowza.wms.logging.Log4jStartupListener Java Args[1]: -Dcom.wowza.wms.
    ConfigHome=/usr/local/WowzaStreamingEngine/manager:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Args[2]: -Djava.io.tmpdir
    =/usr/local/WowzaStreamingEngine/manager/temp:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Args[3]: -Dlog4j.configur
    ation=file:///usr/local/WowzaStreamingEngine/manager/conf/winstone.properties:
    INFO com.wowza.wms.logging.Log4jStartupListener Java Args[4]: -Djava.net.prefe
    rIPv4Stack=true:
    2014-03-29 17:30:46,228 [main] INFO net.winstone.core.WebAppConfiguration - we
    bapp Initializing Spring root WebApplicationContext
    SLF4J: Class path contains multiple SLF4J bindings.
    SLF4J: Found binding in [jar:file:/usr/local/WowzaStreamingEngine-4.0.3/manager/
    lib/lib/slf4j-log4j12-1.6.4.jar!/org/slf4j/impl/StaticLoggerBinder.class]
    SLF4J: Found binding in [jar:file:/usr/local/WowzaStreamingEngine-4.0.3/manager/
    temp/WEB-INF/lib/slf4j-log4j12-1.6.4.jar!/org/slf4j/impl/StaticLoggerBinder.clas
    s]
    SLF4J: See http://www.slf4j.org/codes.html#multiple_bindings for an explanation.
    INFO org.hibernate.validator.util.Version Hibernate Validator null
    INFO com.wowza.wms.server.ManagerConfiguration Loading configuration from /usr
    /local/WowzaStreamingEngine/manager/conf/Manager.xml:
    INFO com.wowza.wms.server.ManagerConfiguration Loading configuration from /usr
    /local/WowzaStreamingEngine/manager/conf/Manager.xml:
    INFO com.wowza.wms.webapp.RequestLoggingFilter RequestLoggingFilter disabled,
    no HTTP requests will be logged:
    2014-03-29 17:30:52,063 [main] INFO net.winstone.core.WebAppConfiguration - we
    bapp Initializing Spring FrameworkServlet 'wowzaapp'
    Mar 29, 2014 5:30:53 PM org.apache.jasper.EmbeddedServletOptions <init>
    WARNING: Warning: Invalid value for the initParam fork. Will use the default val
    ue of "true"
    2014-03-29 17:30:53,559 [main] INFO net.winstone.core.HostConfiguration - Depl
    oy web application: prefix [/enginemanager] webroot [/usr/local/WowzaStreamingEn
    gine/manager/temp]
    2014-03-29 17:30:53,571 [main] INFO net.winstone.core.listener.HttpListener -
    HTTP Listener started: port=8088
    2014-03-29 17:30:53,578 [LauncherControlThread[ControlPort=-1]]] INFO net.winst
    one.Server - Winstone Servlet Engine v1.0.5 running: controlPort=disabled
    Sat, 29 Mar 2014 22:30:53 578 GMT, BootStrap Info: Exit


    Then once I try connecting via a browser, (http://myserver-ip:8088/enginemanager) it gives me a page cannot be displayed error.

    Please, what do I do to correct this?

    Thanks.
    Last edited by pheelleap; 03-29-2014 at 06:42 PM.

  2. #2

    Default

    Hi there, are you using a Wowza 3.x license with a Wowza 4 install?

    The two licenses are not compatible between versions so a 3.x license will not work on 4.x

    Salvadore

  3. #3
    Join Date
    Nov 2008
    Posts
    10

    Default Unable to Connect to Wowza Streaming Engine Manager on the browser

    Hi Salvadore,

    Thanks for the reply. But I am using the license key sent to us at the launch of the new streaming engine 4. Here is an excerpt of the mail with a license info:

    Hello Solomon,

    We’re excited to announce the new Wowza Streaming Engine, version 4 of our
    award-winning Wowza Media Server software.

    As a current customer, your subscription includes free upgrades. Here’s
    your new Wowza Streaming Engine key, so you can get started right away!

    ENGM4-XXXXX-XxxxX-xXxxx-xXXxx-XXXXX

    Download the Wowza Streaming Engine™ Installer from
    http://www.wowza.com/pricing/installer. Please refer to the Wowza Streaming
    Engine Software User's Guide for additional license key installation
    instructions found at
    http://www.wowza.com/forums/content....-documentation.

    Wowza Streaming Engine 4 combines the powerful Wowza Media Server software
    you currently use with several new, powerful elements:


    * New Wowza Streaming Engine Manager, a browser-based admin panel that allows
    users to conveniently set up, manage, monitor, and measure video and audio
    streams using a computer, tablet, or phone browser

    * Support for MPEG-DASH

    * Performance acceleration
    To learn more about Wowza Streaming Engine, visit the overview page:
    http://www.wowza.com/products/streaming-engine

    Happy streaming,

    The Wowza Team

  4. #4
    Join Date
    May 2013
    Posts
    680

    Default

    Please zip up a copy of your conf/, logs, and manager/logs directories and send it to support@wowza.com along with a reference to this thread for further review.

  5. #5
    Join Date
    Nov 2008
    Posts
    10

    Default

    Thanks. Sent it.

  6. #6
    Join Date
    Nov 2008
    Posts
    10

    Default

    Thanks Matt, its solved. I set iptables to off as you instructed and I am able to connect now.

  7. #7
    Join Date
    May 2013
    Posts
    680

    Default

    Great, I'm glad you got it working. Thanks for the update.

  8. #8

    Default

    Hi,

    i have the same problem.

    iptables in witch file can i find this option.

    Thanhs

  9. #9
    Join Date
    Sep 2011
    Posts
    1,931

    Default

    Hi,
    For more information on iptables please see the site below
    The Beginner’s Guide to iptables, the Linux Firewall

    Jason

  10. #10
    Join Date
    Nov 2015
    Posts
    1

    Default Connect WOWZA Streaming engine from another network

    Hi,

    i am new to this wowza Engine.

    i am trying to connect WOWZA Streaming engine from another network, i checked the 8088 port using port fwd tester it says closed, don't know why it is not opening in netgear router, to access wowza remotely do i have to open 8088 port on my router? Can anyone help how to access WOWZA from remote.

    These are the ports i tried to opened in my router 1935,8088 & 8086 but with fwd tester it says closed

    http://192.168.1.6:8088/enginemanger/home.htm this links work fine on my local network.

    192.168.1.6:1935 with this link i can see edition information




    Thanks in Advance
    D
    Last edited by dinu14; 11-03-2015 at 04:59 PM.

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