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Thread: Almost tired

  1. #1
    Join Date
    Apr 2014
    Posts
    16

    Angry Almost tired

    Hello,

    I am a little bit tired of this, first of all I had to register 2 times in the wowza forums because when I registered myself with my real email adress: el_pedriyo@yahoo.es I did not receive the email activation, so I had register myself again with anothe email.
    The second and most important thing is that yesterday I paid for wowza license, and I registered myself with el_pedriyo@yahoo.es to receive the license in that email, the surprise was that I did not receive anything and I checked up the spam folder and nothing in there...
    I have also sent emails to support, billing and all wowza departments and I havenīt receive yet an answer.
    So could you please solve me all this problems, I need to stream as quick as possible and this is taking to much time.

    Thanks,
    Pedro

  2. #2
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    I see your messages in our system. It is still early at the Billing office. I'm sure they will respond this morning soon.

    Richard

  3. #3
    Join Date
    Apr 2014
    Posts
    16

    Default

    And could you please activate or resend me the forums activation of the user: el_pedriyo@yahoo.es ?

  4. #4
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    I don't think I can do that, that there is a way to do that. Is the active account you have on the forum now usable? Did you have many posts using the other account that is now a problem?

    Richard

  5. #5
    Join Date
    Apr 2014
    Posts
    16

    Default

    I can login with the other account but I can not post anything

  6. #6
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Will the working account suffice? Do you have a need for the one that does not work? You are able to post with this account.

    Richard

  7. #7
    Join Date
    Apr 2014
    Posts
    16

    Default

    Well I will keep this account

  8. #8
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Sounds good. Thanks. Hopefully Billing will respond soon.

    Richard

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