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Thread: Problem updating from 4.0.1 to 4.0.3

  1. #1
    Join Date
    May 2014
    Posts
    4

    Default Problem updating from 4.0.1 to 4.0.3

    I have a Wowza 4.0.1 AMI and I'm trying to update to Wowza 4.0.3. I've tried using the linux installers here http://www.wowza.com/pricing/installer.

    This is the error I get. Any ideas?

    Wowza Streaming Engine license key accepted. Thank you!
    Installing Wowza Streaming Engine
    rm: cannot remove ‘/usr/local/WowzaStreamingEngine’: Is a directory
    Start Wowza Streaming Engine automatically when this system reboots? [yes or no]
    yes

    error reading information on service WowzaStreamingEngine: No such file or directory
    error reading information on service WowzaStreamingEngine: No such file or directory
    error reading information on service WowzaStreamingEngineManager: No such file or directory
    error reading information on service WowzaStreamingEngineManager: No such file or directory
    Starting WowzaStreamingEngine (via systemctl):
    WowzaStreamingEngine: unrecognized service
    Starting WowzaStreamingEngine (via systemctl):
    WowzaStreamingEngineManager: unrecognized service
    Install Location:
    /usr/local/WowzaStreamingEngine.
    Last edited by good0807; 05-28-2014 at 03:41 PM.

  2. #2
    Join Date
    Jul 2012
    Posts
    299

    Default

    Hi Steven,

    Do you have root access when running the installer? Also, on what OS are you attempting the install?

    We do offer pre-built AMI's for EC2, which are very useful: Pre Built AMI's

    -Tim

  3. #3
    Join Date
    May 2014
    Posts
    4

    Default

    Hi Tim,

    Thank you for your response. I do have root access. I'm actually using the WowzaStreamingEngine-s3-lickey-4.0.1-x86_64 AMI. Is there an easy way to update the image or should I be using the installer?

    Thanks,
    Steven

  4. #4
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Steven,

    You can do it in SSH client like this:

    sudo su -
    cd /home/wowza/updates
    mkdir WowzaStreamingEngine-Update-4.0.3
    cd WowzaStreamingEngine-Update-4.0.3
    wget http://www.wowza.com/downloads/Wowza...date-4.0.3.zip
    unzip WowzaStreamingEngine-Update-4.0.3.zip
    service WowzaStreamingEngine stop
    service WowzaStreamingEngineManager stop
    cd linux
    chmod +x update.sh
    ./update.sh
    service WowzaStreamingEngine start
    service WowzaStreamingEngineManager start

    And you can apply dev patches similarly.

    Richard

  5. #5
    Join Date
    May 2014
    Posts
    4

    Default

    Thanks Richard,

    I tried:
    service WowzaStreamingEngine stop

    And I got this back:
    WowzaStreamingEngine: unrecognized service

    So I ran "service --status-all" and I didn't see anything related to wowza.

    acpid is stopped
    atd (pid 1472) is running...
    auditd (pid 5522) is running...
    cfn-hup is stopped
    Checking for service cloud-init:Checking for service cloud-init:Checking for service cloud-init:Checking for service cloud-init:crond (pid 5484) is running...
    ip6tables: Firewall is not running.
    iptables: Firewall is not running.
    irqbalance is stopped
    Checking jexec statuslvmetad is stopped
    mdmonitor is stopped
    messagebus (pid 1195) is running...
    netconsole module not loaded
    Configured devices:
    lo eth0
    Currently active devices:
    lo eth0
    ntpd (pid 1308) is running...
    Process accounting is disabled.
    racoon is stopped
    rdisc is stopped
    rsyslogd (pid 5547) is running...
    saslauthd is stopped
    sendmail (pid 1333) is running...
    sm-client (pid 1340) is running...
    openssh-daemon (pid 5444) is running...
    svnserve is stopped
    vsftpd (pid 1318) is running...
    I stopped the server and manager by running "/usr/local/WowzaStreamingEngine/bin/shutdown.sh" and "/usr/local/WowzaStreamingEngine/manager/bin/shutdownmgr.sh".
    It looked like that worked. The stream is no longer running and the server manager is down. But when I try running ./update.sh I get this response:
    "Wowza Streaming Engine appears to be running. Please stop it before continuing."

  6. #6
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Sounds like running the installer on the pre-built AMI messed this one up. I assume you just started it, I would just start another one. The current AMIs are 4.03.01.

    Richard

  7. #7
    Join Date
    May 2014
    Posts
    4

    Default

    Thanks. I'll do that.

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