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License

Hello Wowza,

I have problem with our billing, recently we switched from wowza 3.x to wowza 4.x, before we used the wowza 4.x we paid a 1 monthly subscription which worth $55 but now Wowza charge us $170 which is worth 3 wowza instance…any idea why? I think the reason why we paid for 3 instance is that i used same license on my local machine and live server …but what i dont understand is why they charge us 3 instance…hope you can help me with this and sorry for my english :slight_smile:

Hi,

Please can you contact our billing department at billing@wowza.com providing them with your account details and an explanation of this problem and I’m sure someone will be in touch to help you in resolving this.

Kind regards,

Paul