Java not being found

[Zane_Condren]

I am setting up a trial for testing purposes and I cannot get the installer to recognize that I have installed Java. I have tried this on both Windows 7 and 8 both running 64bit Java. This seems like a dumb question, but I am sure someone has run into this before.

Thanks,

[Daren_Johnson]

Hi,

Check to see what version of Java is installed, just to be sure.

Run this in a command prompt window, see what is returned.

  java -version

Daren

[Daren_Johnson]

Hi,

Check to ensure that the JAVA_HOME variable is set correctly and is a system variable, not a user variable.

In Windows 7 ‘right click’ on the computer icon on the desktop,

select properties, then advanced system settings, and environment variables.

System variables are shown in the lower pane.

There should be a system variable entry for JAVA_HOME that resembles:

C:\Program Files\Java\jdk1.7.0_60

or the correct path for your java install.

If it’s not there, add it. Also try a system restart, if it is there.

Daren

[Zane_Condren]

See https://dl.dropboxusercontent.com/u/5126402/java.jpg