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Thread: I have a problem with ModuleRefererValidate.

  1. #1

    Angry I have a problem with ModuleRefererValidate.

    I'm writing on the forum because "support" can not in any way to help me.
    The problem looks like this:
    I tried a few weeks ago: ModuleRefererValidate. then everything worked beautifully ...
    I did not changed my application and Vhost.xml.

    only:
    And I installed the update (from 403 to next, and now to 406)
    And I installed a new module collection

    Today I can not cope with this ...
    It is very important to me.
    I sent logs, etc. conf. to support. 7 days ..and nothing.

    when the error 403 - work
    now is not working.
    does not accept the given domain - as good. I do not see streams.

    Now I tested:
    Application for Live
    Application for VOD
    no change ....

    Do any of you have a similar problem?
    or.. only I have one...

  2. #2

    Default

    Hi there,

    If you have a ticket open with the support team you are in good hands. They will be able to figure something out for you so it would be best for you to refer to that ticket with the team.

    Without all the logging and configuration details we can not really help troubleshoot this issue for you. So to save from having to post all that here, you should work with the support team in the ticket system.

    With that said, if you have not done so already, it would be helpful I am sure for the support team if you enabled "refererValidateDebugLog" to help pinpoint any issues that are occurring with the setup.

    Thank you for your patience and I apologize for any inconveniences.

    Salvadore

  3. #3

    Default

    "If you have a ticket open with the support team you are in good hands." - yes, I have. But "time is money".
    Support work on the problem lasts longer 7 days.
    Logs, setup, etc. - everything has been sent.
    No answer for this issue.
    That's why I turn to the forum participants.
    Support - can work on it.
    Maybe someone had a similar problem.

    Of course - there is always a way out: a new installation, clean.
    But now it does not interest me.

  4. #4

    Default

    If you want to post your application configuration and logs in the forum please feel free.

    Again, please enable "refererValidateDebugLog" so those logs are included.

    You can start Wowza in stand-alone mode [install-dir]/bin/startup.bat and view the logs in a console window.

    Or you might wish to create a new application and configure it with the module and see if that clears up the issue.

    Otherwise, I am sure the support team will be in touch with you very shortly.

    Thanks again.

    Salvadore

  5. #5

    Default

    Salvadore ... Thanks again.
    .. But ..
    everything you wrote - has been done.
    everything asked Support - sent to them.
    seven days ago.
    Do you know a specific solution - write. We are happy to read it. Maybe it'll help.
    Thanks again.

    of course. All the time waiting for the information from the support.
    Last edited by wowzek; 08-26-2014 at 12:44 PM.

  6. #6

    Default

    I'm sorry, I guess I should mention I and the rest of the forum users, do not have access to anything you have sent to the support team via the ticket system.

    My suggestion would be to create a new application as you have recently updated Wowza. And configure the module in the new app. That may fix the issue. Or maybe support will be able to find a solution in the very near future for you.

    Salvadore

  7. #7

    Default

    I understand.
    Therefore, explain:
    I created a new application. Even two.
    First - live. Second - VOD
    Everything I've done in accordance with the submitted suggestions of support. and .. it did not work.

    More - the second my server ... also does not work. I'll send this information to support.
    Up to this point I would say - something wrong with the server / configuration /.
    Now I'm convinced that something is wrong with the module.
    or a code embedded in the Web - example: <image src = "http: // [Wowza-ip-address]: 1935 / [stream-path] /image.gif" />
    but the support received all my files, code of web pages - and has no objections.

  8. #8

    Default

    Today is...
    I have a new dedicated server. Wowza installed the developer version. It is new one.
    and ... nothing works. It is exactly the same.
    I made 3 tests. compressed files and waiting for support.
    This new machine, completely clean. Only Java and Wowza 406.

    Support=silence

    I believe that this module is not functioning properly ... something is not right.
    ....

  9. #9
    Join Date
    May 2013
    Posts
    680

    Default

    Please refer to ticket #100657 for updates as there has been a response.

    Thanks,

    Matt

  10. #10

    Default

    Yes.
    I wrote already.
    The content below:
    BUT (!!!!!) .... it is very importent news for you:
    This is the IP -46.171.XX.XX- of my computer. This computer test done viewing the following pages. .. why???

    Please, again verify your review now, knowing it.
    According to me - this is a mistake .. I play streaming to the following pages in the domain - xxxx
    I do not do this locally.

    About this:
    <Property>
    <Name>httpRefererValidateDebugLog</Name>
    <Value>false</Value>
    <Type>Boolean</Type>
    </Property>
    I forgot improved. Now is change.
    But now I am waiting for your suggestion. And why there is my local-computer IP ??
    in the second - gave the data to the server.

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