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  1. #1

    Question Error logs after installing Wowza 4

    Hi,

    I have installed Wowza 4 in a Centos server. But after installation, I am seeing below messages: What does it mean, how can I remove them

    2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseServer:read( Level: SECONDS Table: SECONDS , 2014-08-27T14:41:00.000Z) start time doesn't exist in the DB. /usr/local/WowzaStreamingEngine/stats/server.wdb - - - 358456.502 - - - - - - - - - - - - - - - - - - - - - - - - -
    2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseServer:read( Level: MINUTES Table: MIN , 2014-08-27T14:41:00.000Z) start time doesn't exist in the DB. /usr/local/WowzaStreamingEngine/stats/server.wdb - - - 358456.504 - - - - - - - - - - - - - - - - - - - - - - - - -
    2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseServer:read( Level: MINUTES Table: MAX , 2014-08-27T14:41:00.000Z) start time doesn't exist in the DB. /usr/local/WowzaStreamingEngine/stats/server.wdb - - - 358456.505 - - - - - - - - - - - - - - - - - - - - - - - - -
    2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseServer:read( Level: MINUTES Table: AVE , 2014-08-27T14:41:00.000Z) start time doesn't exist in the DB. /usr/local/WowzaStreamingEngine/stats/server.wdb - - - 358456.505 - - - - - - - - - - - - - - - - - - - - - - - - -
    2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseMachine:read( Level: SECONDS Table: SECONDS , 2014-08-27T14:41:00.000Z) start time doesn't exist in the DB. /usr/local/WowzaStreamingEngine/stats/machine.wdb - - - 358456.522 - - - - - - - - - - - - - - - - - - - - - - - - -
    2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseMachine:read( Level: MINUTES Table: MIN , 2014-08-27T14:41:00.000Z) start time doesn't exist in the DB. /usr/local/WowzaStreamingEngine/stats/machine.wdb - - - 358456.523 - - - - - - - - - - - - - - - - - - - - - - - - -
    2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseMachine:read( Level: MINUTES Table: MAX , 2014-08-27T14:41:00.000Z) start time doesn't exist in the DB. /usr/local/WowzaStreamingEngine/stats/machine.wdb - - - 358456.523 - - - - - - - - - - - - - - - - - - - - - - - - -
    2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseMachine:read( Level: MINUTES Table: AVE , 2014-08-27T14:41:00.000Z) start time doesn't exist in the DB. /usr/local/WowzaStreamingEngine/stats/machine.wdb

    Thanks,
    Birendra

  2. #2

    Default

    Hi,

    Could you try the following and see if these alerts go away:

    * navigate to /usr/local/WowzaStreamingEngine/stats
    * delete the files in that directory ( rm /usr/local/WowzaStreamingEngine/stats/*)
    * restart Wowza.

    Wowza will recreate the stats database files once it is back up. If the alerts continue to happen then please raise a ticket by emailing your findings to support@wowza.com, including a link to this thread and zipped up copies of your [install-dir[/conf/ and [install-dir]/logs.


    Kind regards,

    Paul

  3. #3

    Default

    Hi,

    The error logs are gone now.

    Thanks,
    Birendra

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