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Thread: Install Help needed please

  1. #1
    Join Date
    Sep 2014
    Posts
    7

    Default Install Help needed please

    Hi there,

    Struggling with the install.

    Have downloaded latest version and got it installed on windows (7) when I click on Wowza Streaming engines from programmes it opens a web window which is http://localhost:8088/enginemanager the error message says The requested resource could not be found.

    What am I doing wrong. According to the install video it should connect to the server and I can carry on with the install.

    Please help asap.

  2. #2

    Default

    Hi there and welcome to the Wowza support forum.

    Please review this guide which explains how to install and configure Wowza for streaming:
    How to install and configure Wowza Streaming Engine
    And this one will describe in detail how to start and stop the software:
    How to start and stop Wowza Streaming Engine software

    Thank you and please let us know if you have any other issues getting started with Wowza.

    Salvadore

  3. #3
    Join Date
    Sep 2014
    Posts
    7

    Default

    Thanks for the speedy response but I have tried that.

    Need someone to look at the technical issue and advise what it may be.

  4. #4

    Default

    In that case please zip up your [install-dir]/conf and /log folders and send them to support@wowza.com to open a ticket.
    The support team will be able to diagnose your issues.

    Thanks.

    Salvadore

  5. #5
    Join Date
    Sep 2014
    Posts
    7

    Default

    How in earth does one do that?

  6. #6

    Default

    We just so happen to have a guide for this:
    How to create a compressed zip file in Windows, OS X, and Linux

    Salvadore

  7. #7
    Join Date
    Sep 2014
    Posts
    7

    Default

    Thanks. Have emailed you.

  8. #8
    Join Date
    Sep 2014
    Posts
    7

    Default

    I have fixed it now thanks.

  9. #9

    Default

    That's great news! Thanks for the update.

    Salvadore

  10. #10
    Join Date
    Sep 2011
    Posts
    1,933

    Default

    Hi,
    The can you describe the issue in detail and provided the steps you did to resolve the problem so that other members of the forum can benefit should they have the same issue.

    Thanks
    Jason

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