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Thread: Can't successfully configure BuyDRM add on

  1. #1
    Join Date
    Sep 2014
    Posts
    14

    Default Can't successfully configure BuyDRM add on

    We've been trying to set up Wowza with BuyDRM with no success. We have the unencrypted sample.mp4 file playing successfully through a non-DRM Wowza application. We've configured BuyDRM according to these instructions (we have a valid account with BuyDRM):

    http://www.wowza.com/forums/content....28PlayReady%29

    When looking in the Wowza logs, I can see requests to buyDRMLookup (with what appear to be successful results), I can see BuyDRMHTTPSmoothStreamingPlayReadyCreateVOD.

    The last entry is LiveStreamPacketizerSmoothStreaming.init - I'm not sure if this of concern since my Wowza application is configured as "Video on Demand Single Server or Origin" ?

    I don't see any errors, but the video fails to play. The error (on the player) is "error:10000 (0x2710, MEDIA_ERROR_PLAYREADY_DRM).

    I'm testing with the BuyDRM supplied KeyOS player on Android.

    Any suggestions would be appreciated!

  2. #2

    Default

    Hi,

    It looks like you're in need of help from Support. Please raise a ticket with support@wowza.com

    Please include zipped up files of

    [install-path]/conf
    [install-path]/logs
    [install-path]/manager

    and describe your problems in as much detail as possible. Someone will help you out.

    Kind regards,

    Paul

  3. #3
    Join Date
    Sep 2014
    Posts
    14

    Default

    Did that days ago, I was hoping some other forum members might have some input.

  4. #4
    Join Date
    Jan 2014
    Posts
    7

    Default

    Hi,

    did you provide a valid AuthXML in custom data ?

    Liilo

  5. #5
    Join Date
    Sep 2014
    Posts
    14

    Default

    Thanks for the reply, Liilo.

    The AuthXML does seem to be the problem. The documentation describes what it is, but doesn't seem to clearly state how to create/use it. We've got something that seems to work now, but are still validating the process. Thanks for the comment.

  6. #6
    Join Date
    Jan 2014
    Posts
    7

    Default

    Hi,

    you normally received some sample code from BuyDRM to generate AuthXML.
    AuthXML is XML where you will find Playready settings like security level, license expiration and all rules/policies that you want to add to your licenses...
    The XML content is then base64 encoded and put to the "custom data"

    Look at the documentation provided by BuyDRM, you will find something like "BuyDRM KeyOS Authentication XML Generators with GeoFence", you will find some sample code in different languages.

    Liilo

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