Wowza Community

wowza service wont start

i just downloade a trial of wowza… installed it… the service gives an error…

windows could nto start the wowza stremaing engine 4.1.0…

I checked my log and it says… java_home is not set…

my java home is set to

C:\Program Files (x86)\Java\jdk1.7.0_71

Any tips?

i also changed it to point to the jdk in the regular program files dir instead of (x86)

no luck there either.

Still getting the same error…

I removed ALL versions of java from my windows 7 64bit machine.

I had multiple jdk’s and jre’s installed…

I removed them ALL.

Went to java.com and installed what they recommended.

It installed to

C:\Program Files (x86)\Java\jre1.8.0_25

I set my java_home as

C:\Program Files (x86)\Java\jre1.8.0_25

Then tried to start the wowza service… it did not work.

Anyone know how i can get this program to start???

Hello there.

I suggest reinstalling Wowza. If the problem still persists you can open a ticket by emailing support@wowza.com

Page 26 of the user guide describes the steps to uninstall Wowza before reinstalling.

Kind regards,

Salvadore

Have you tried reinstalling? And have you opened a ticket with the support team?

If reinstalling doesn’t work, please open a ticket. If you have a ticket already open, please refer to that ticket # for further inquiries regarding this issue.

Thank you.

Salvadore

OK…

Still getting the same error… service wont starte.

The wowza batch log says “java home note set”

From the post above I remove the jre1.8.0_25

I installed the 64bit JDK

The path is C:\Program Files\Java\jdk1.8.0_25

my java_home is set to C:\Program Files\Java\jdk1.8.0_25

when i go to command prompt and do a:

echo “%java_home%”

it tells me the path is correct

C:\Program Files\Java\jdk1.8.0_25

Any ideas?

I am not sure what else to do from here…

I have a 64bit jdk installed

My java home var is set to this path:

C:\Program Files\Java\jdk1.8.0_25

Wowza service still wont run and the log says the java home is NOT set.

any ideas?

any way i can actually call or email support for this product?

There is NO “uninstall” for this program.

When I go to:

start > all programs > Wowza Streaming Engine 4.1.0

There is no uninstall.

Wowza Streaming Engine 4.1.0 does NOT show up in “add/remove programs”

any ideas?