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Thread: Missing function: ping

  1. #1

    Default Missing function: ping

    Missing function: ping
    I am getting this message constantly in logs. is it important? if so please how do i fix it

    cheers

  2. #2

    Default

    Hello there.

    Are you using any custom modules?

    Can you post any other log messages surrounding this message?

    What type of streaming are you doing when this happens?

    Please provide more information so we can help troubleshoot this issue.

    Thank you

    Salvadore

  3. #3

    Default

    Quote Originally Posted by salvadore View Post
    Hello there.

    Are you using any custom modules?

    Can you post any other log messages surrounding this message?

    What type of streaming are you doing when this happens?

    Please provide more information so we can help troubleshoot this issue.

    Thank you

    Salvadore
    hi salvadore

    there is no other messages in the error log, here is sample

    WARN server comment 2014-12-22 00:00:00 - - - - - 70446.325 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:01 - - - - - 70447.364 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:02 - - - - - 70448.407 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:04 - - - - - 70449.446 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:05 - - - - - 70450.495 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:06 - - - - - 70451.525 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:07 - - - - - 70452.566 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:08 - - - - - 70453.607 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:09 - - - - - 70454.647 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:10 - - - - - 70455.69 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:11 - - - - - 70456.724 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:12 - - - - - 70457.765 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:13 - - - - - 70458.838 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:14 - - - - - 70459.848 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:15 - - - - - 70460.896 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:16 - - - - - 70461.924 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:17 - - - - - 70462.965 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:18 - - - - - 70464.006 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:19 - - - - - 70465.049 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:20 - - - - - 70466.049 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:21 - - - - - 70467.086 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:22 - - - - - 70468.126 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:23 - - - - - 70469.165 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:24 - - - - - 70470.211 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:25 - - - - - 70471.247 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:26 - - - - - 70472.297 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:27 - - - - - 70473.286 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:28 - - - - - 70474.325 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:29 - - - - - 70475.407 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:31 - - - - - 70476.446 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:32 - - - - - 70477.484 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:33 - - - - - 70478.525 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:34 - - - - - 70479.53 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:35 - - - - - 70480.568 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:36 - - - - - 70481.603 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:37 - - - - - 70482.643 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:38 - - - - - 70483.645 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:39 - - - - - 70484.683 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:40 - - - - - 70485.725 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:41 - - - - - 70486.766 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:42 - - - - - 70487.804 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:43 - - - - - 70488.844 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:44 - - - - - 70489.884 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:45 - - - - - 70490.924 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:46 - - - - - 70491.962 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:47 - - - - - 70493.054 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:48 - - - - - 70494.005 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:49 - - - - - 70495.044 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:50 - - - - - 70496.086 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:51 - - - - - 70497.129 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:52 - - - - - 70498.164 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:53 - - - - - 70499.204 - - - - - - - - Missing function: ping
    WARN server comment 2014-12-22 00:00:54 - - - - - 70500.246 - - - - - - - - Missing function: ping

    no modules used in the main conf folder application.xml

    <Modules>
    <Module>
    <Name>base</Name>
    <Description>Base</Description>
    <Class>com.wowza.wms.module.ModuleCore</Class>
    </Module>
    <Module>
    <Name>logging</Name>
    <Description>Client Logging</Description>
    <Class>com.wowza.wms.module.ModuleClientLogging</Class>
    </Module>
    <Module>
    <Name>flvplayback</Name>
    <Description>FLVPlayback</Description>
    <Class>com.wowza.wms.module.ModuleFLVPlayback</Class>
    </Module>
    </Modules>
    Last edited by slayer7; 12-21-2014 at 08:51 PM.

  4. #4

    Default

    I would recommend you open a ticket with the support team to figure this out.

    To do so please zip the following folders and send them to support@wowza.com. Also please include a link to this thread as a reference.
    [install-dir]/conf
    [install-dir]/logs
    [install-dir]/transcoder
    [install-dir]/manager/logs


    Kind regards,

    Salvadore

  5. #5
    Join Date
    Jul 2011
    Posts
    8

    Default Missing function: ping

    Quote Originally Posted by salvadore View Post
    I would recommend you open a ticket with the support team to figure this out.

    To do so please zip the following folders and send them to support@wowza.com. Also please include a link to this thread as a reference.
    [install-dir]/conf
    [install-dir]/logs
    [install-dir]/transcoder
    [install-dir]/manager/logs


    Kind regards,

    Salvadore
    I'm having the same issue, for the life of me I cannot seem to figure out why this is happening.

    Any updates as to what can cause it ? Wowza 4,1,1 on Server 2012 R2. Run many many Wowza servers and never seen this before. No custom modules.

  6. #6

    Default

    Hello Matthew and all.

    The "Missing function: [function-name]" error in Wowza is usually the result of a Flash application doing NetConnection.call([function-name]) where [function-name] does not exist.

    If you using any custom modules or Wowza modules, or an application that came with .jar files, the .jar files should be added to Wowza lib folder, and the module added to the Module section in Application.xml. Restarting Wowza is necessary after adding jar files.

    Kind regards,

    Salvadore

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