Wowza Community

Missing function: ping

Missing function: ping

I am getting this message constantly in logs. is it important? if so please how do i fix it

cheers

Hello there.

Are you using any custom modules?

Can you post any other log messages surrounding this message?

What type of streaming are you doing when this happens?

Please provide more information so we can help troubleshoot this issue.

Thank you

Salvadore

I would recommend you open a ticket with the support team to figure this out.

To do so please zip the following folders and send them to support@wowza.com. Also please include a link to this thread as a reference.

[install-dir]/conf

[install-dir]/logs

[install-dir]/transcoder

[install-dir]/manager/logs

Kind regards,

Salvadore

I’m having the same issue, for the life of me I cannot seem to figure out why this is happening.

Any updates as to what can cause it ? Wowza 4,1,1 on Server 2012 R2. Run many many Wowza servers and never seen this before. No custom modules.

I would recommend you open a ticket with the support team to figure this out.

To do so please zip the following folders and send them to support@wowza.com. Also please include a link to this thread as a reference.

[install-dir]/conf

[install-dir]/logs

[install-dir]/transcoder

[install-dir]/manager/logs

Kind regards,

Salvadore

Hello Matthew and all.

The “Missing function: [function-name]” error in Wowza is usually the result of a Flash application doing NetConnection.call([function-name]) where [function-name] does not exist.

If you using any custom modules or Wowza modules, or an application that came with .jar files, the .jar files should be added to Wowza lib folder, and the module added to the Module section in Application.xml. Restarting Wowza is necessary after adding jar files.

Kind regards,

Salvadore

Hello there.

Are you using any custom modules?

Can you post any other log messages surrounding this message?

What type of streaming are you doing when this happens?

Please provide more information so we can help troubleshoot this issue.

Thank you

Salvadore

hi salvadore

there is no other messages in the error log, here is sample

WARN server comment 2014-12-22 00:00:00 - - - - - 70446.325 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:01 - - - - - 70447.364 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:02 - - - - - 70448.407 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:04 - - - - - 70449.446 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:05 - - - - - 70450.495 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:06 - - - - - 70451.525 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:07 - - - - - 70452.566 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:08 - - - - - 70453.607 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:09 - - - - - 70454.647 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:10 - - - - - 70455.69 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:11 - - - - - 70456.724 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:12 - - - - - 70457.765 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:13 - - - - - 70458.838 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:14 - - - - - 70459.848 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:15 - - - - - 70460.896 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:16 - - - - - 70461.924 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:17 - - - - - 70462.965 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:18 - - - - - 70464.006 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:19 - - - - - 70465.049 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:20 - - - - - 70466.049 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:21 - - - - - 70467.086 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:22 - - - - - 70468.126 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:23 - - - - - 70469.165 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:24 - - - - - 70470.211 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:25 - - - - - 70471.247 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:26 - - - - - 70472.297 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:27 - - - - - 70473.286 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:28 - - - - - 70474.325 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:29 - - - - - 70475.407 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:31 - - - - - 70476.446 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:32 - - - - - 70477.484 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:33 - - - - - 70478.525 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:34 - - - - - 70479.53 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:35 - - - - - 70480.568 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:36 - - - - - 70481.603 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:37 - - - - - 70482.643 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:38 - - - - - 70483.645 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:39 - - - - - 70484.683 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:40 - - - - - 70485.725 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:41 - - - - - 70486.766 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:42 - - - - - 70487.804 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:43 - - - - - 70488.844 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:44 - - - - - 70489.884 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:45 - - - - - 70490.924 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:46 - - - - - 70491.962 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:47 - - - - - 70493.054 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:48 - - - - - 70494.005 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:49 - - - - - 70495.044 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:50 - - - - - 70496.086 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:51 - - - - - 70497.129 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:52 - - - - - 70498.164 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:53 - - - - - 70499.204 - - - - - - - - Missing function: ping

WARN server comment 2014-12-22 00:00:54 - - - - - 70500.246 - - - - - - - - Missing function: ping

no modules used in the main conf folder application.xml

base

Base

com.wowza.wms.module.ModuleCore

logging

Client Logging

com.wowza.wms.module.ModuleClientLogging

flvplayback

FLVPlayback

com.wowza.wms.module.ModuleFLVPlayback