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Thread: Starting server but status is still stopped

  1. #1
    Join Date
    Jan 2015
    Posts
    4

    Default Starting server but status is still stopped

    Hi there, I am new and just installed wowza media server on my VPS, but can not access control panel nor :1935 port. I am trying to start server, it starts, but status is still stopped

    [root@~]# service WowzaMediaServer start
    WowzaMediaServer is already running (4042): stopping
    WowzaMediaServer: starting [ OK ]
    [root@~]# service WowzaMediaServer status
    WowzaMediaServer stopped

    can you help me?

  2. #2

    Default

    Hello there and welcome to the Wowza support forum.

    First step would be to ensure Wowza is not currently running. Running netstat -an |grep LIST | grep 1935 should not show anything LISTENING if Wowza is already stopped.

    If this command comes up clean (no listener showing) then you will want to start Wowza in stand-alone mode.

    To do so cd into [install-path]/bin/ and run startup.sh This will display the server output to the console and will aid in troubleshooting.

    If you see that Wowza is currently running, you can run this command prior to the startup.sh
    [install-path]/bin/shutdown.sh

    Please let us know if shutting down and restarting Wowza fixes this issue. Or, what errors the console is showing when running in stand-alone mode.

    Kind regards,

    Salvadore

  3. #3
    Join Date
    Jan 2015
    Posts
    4

    Default

    I tried to uninstall and then reinstall wowza, it says wowza already installed, but in my FTP there is no folder (was until I uninstalled it)

    Installing Wowza Streaming Engine
    Preparing... ########################################### [100%]
    package WowzaStreamingEngine-4.1.1-ga.noarch is already installed
    ./WowzaStreamingEngine-4.1.1.rpm.bin: line 1352: /usr/local/WowzaStreamingEngine/conf/admin.password: No such file or directory
    ./WowzaStreamingEngine-4.1.1.rpm.bin: line 1353: /usr/local/WowzaStreamingEngine/conf/admin.password: No such file or directory
    ./WowzaStreamingEngine-4.1.1.rpm.bin: line 1355: /usr/local/WowzaStreamingEngine/conf/admin.password: No such file or directory
    ./WowzaStreamingEngine-4.1.1.rpm.bin: line 1361: /usr/local/WowzaStreamingEngine/conf/Server.license: No such file or directory

    Start Wowza Streaming Engine automatically when this system reboots? [yes or no]
    yes
    error reading information on service WowzaStreamingEngine: No such file or directory
    error reading information on service WowzaStreamingEngine: No such file or directory
    error reading information on service WowzaStreamingEngineManager: No such file or directory
    error reading information on service WowzaStreamingEngineManager: No such file or directory
    Starting WowzaStreamingEngine (via systemctl):
    WowzaStreamingEngine: unrecognized service
    Starting WowzaStreamingEngine (via systemctl):
    WowzaStreamingEngineManager: unrecognized service
    Install Location:
    /usr/local/WowzaStreamingEngine

  4. #4
    Join Date
    Jun 2012
    Posts
    723

    Default

    Hi,

    How did you remove your previous Wowza Streaming Engine installation?
    Prior to re-installing the Wowza software, please remove it by using the RPM utility.
    In order to properly remove the Wowza installation, please run this command on your server:
    rpm -e WowzaStreamingEngine-4.1.1-ga.noarch
    Zoran

  5. #5
    Join Date
    Jan 2015
    Posts
    4

    Default

    of course I removed it with that command

    [root@ ~]# rpm -e WowzaStreamingEngine-4.1.1-ga.noarch
    WowzaStreamingEngine: unrecognized service
    WowzaStreamingEngineManager: unrecognized service
    /var/tmp/rpm-tmp.TBhmeI: line 3: /usr/local/WowzaStreamingEngine/bin/shutdown.sh: No such file or directory
    /var/tmp/rpm-tmp.TBhmeI: line 4: /usr/local/WowzaStreamingEngine/manager/bin/shutdownmgr.sh: No such file or directory
    error reading information on service WowzaStreamingEngine: No such file or or directory
    error reading information on service WowzaStreamingEngine: No such file or directory
    error reading information on service WowzaStreamingEngineManager: No such file or directory
    error reading information on service WowzaStreamingEngineManager: No such file or directory
    Last edited by belimbor; 01-28-2015 at 03:49 AM.

  6. #6

    Default

    Hello.

    Please follow the user guide steps starting on page 26, for uninstalling Wowza from your particular OS:
    Wowza User Guide

    Then be sure to download the correct installer for your OS and try installing again.

    If you still have no luck, open a ticket with support and they should be able to get this working. Email support@wowza.com to open a ticket.

    Kind regards,

    Salvadore

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