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Thread: Streaming Stopped Suddenly

  1. #1
    Join Date
    Jan 2015
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    4

    Question Streaming Stopped Suddenly

    Hello Guys,

    Can some one help me to find a root cause of a issue occured in wowza server.

    We had a call connection between Cisco C60 endpoint and Cisco TCS and streaming multicast from Wowza server.

    All of sudden after 1hr the streaming stopped from wowza but the connection between cisco c60 endpoint and cisco TCS was live.

    Where should i look for to find the root cause, network or wowza server.

    Cisco C60 firmware version TC 5.1.11
    Wowza 3.1.2 is running on Windows Server 2008 R2
    Last edited by maheshkumaru; 01-29-2015 at 09:34 AM.

  2. #2
    Join Date
    Jan 2015
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    322

    Default

    Hi, welcome to the Wowza Forum!

    You can find any errors in the Wowza Media Server log files, located in [install-dir]/logs on your Wowza server. You can find an explanation of the log file format and headers in the User Guide. We also have a list of common error messages that you can review.

    You can also try running Wowza Media Server in standalone mode for troubleshooting purposes. This would show any errors on your console when you push your stream to the Wowza server.

    Also, since you are running an older version of Wowza, I'll go ahead and move your topic to the correct sub-forum.

    Michelle

  3. #3
    Join Date
    Jan 2015
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    4

    Default

    Thanks Michelle!

    Is there any dashboard available to monitor the Wowza in realtime while streaming, like network packet Rx-Tx, lost, memory usage and more.

    So this would make us comfort and easy.

  4. #4
    Join Date
    Jan 2015
    Posts
    322

    Default

    Hi maheshkumaru,

    The latest major version of Wowza (4.x) now includes a dashboard where you can monitor CPU, memory, Java heap, and disk usage, and monitor incoming and outgoing connections, network throughput, and uptime at server, virtual host, and application levels. You can view the changes in our Release Notes for version 4, and you can check out the latest versions and changes in our Software Updates page.

    Please do contact sales@wowza.com about your upgrade options. The new version is packed with a lot of additional functionality, besides the Wowza Streaming Engine Manager (WSEM).

    Michelle

  5. #5
    Join Date
    Jan 2015
    Posts
    4

    Default

    How about the support model after upgrade.

  6. #6
    Join Date
    Jan 2015
    Posts
    4

    Default

    Is it possible to host the Wowza in Cloud virtually.

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