Wowza Community

Transcoder Addon missing with Developer License

I just installed the Wowza server 4.1.1 (build 13180) with a developer License.

However there seems to be no “Transcoder Addon” menu item in my Applications like there is in the trial/paid version.

The tests I wish to perform are focused around using that feature.

Has it been disabled for developers?

Hello there and welcome to the Wowza support forum.

Are you running this developer license on a Mac? Transcoder is not supported on a Mac so there for wont show up.

Other then that, the developer license should include the Transcoder with no additional setup or licensing.

Kind regards,

Salvadore

Be sure you are trying to transcode a live stream as the Wowza Transcoder does not support VOD transcoding.

If the Transcoder AddOn options does not show up for a live application, please restart Wowza and take a screen shot of the AddOn missing from the Engine Manager. Zip up your /conf, /logs and /transcoder folders and send them to support@wowza.com to open a ticket.

Please also refer to this thread as a reference.

Kind regards,

Salvadore

Hi. It is installed on a windows Server 2012 machine.

Full disclosure : When I installed it, it did not start up automatically since port 8088 was being used by a Jetty server so I changed the Wowza port to 9099 and then it started up no problem. (If that gives any clues)