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Thread: Transcoder addon not available in developer version

  1. #1
    Join Date
    Apr 2013
    Posts
    12

    Default Transcoder addon not available in developer version

    Hi
    I have installed developer version of wowza media server. I wanted to practice the wowza transcoder addon but it is not available in developer version. What I will have to do to use transcoder addon. Following is the screen shot of home page.



    Thanks

  2. #2

    Default

    Be sure you are trying to transcode a live stream as the Wowza Transcoder does not support VOD transcoding.

    If the Transcoder AddOn options does not show up for a live application, please restart Wowza and take a screen shot of the AddOn missing from the Engine Manager. Zip up your /conf, /logs and /transcoder folders and send them to support@wowza.com to open a ticket.

    Please also refer to this thread as a reference.

    Kind regards,

    Salvadore

  3. #3

    Default

    Also, the Wowza Transcoder is not supported on 32 bit systems. Please verify you are running 64 bit. That may be the issue here.

    Regards,

    Salvadore

  4. #4
    Join Date
    Apr 2013
    Posts
    12

    Default

    My java was 32 bit. I update java on my system to 64 bit and it enable my transcoder addon. Thanks all.

  5. #5

    Default

    That's great news! Thank you for this update.

    Salvadore

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