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Thread: Cancel wowza subscription on AWS

  1. #1

    Default Cancel wowza subscription on AWS

    Hello, I'm being billed for two instances of wowza. One is coming through Amazon web services for $15 even per month and the other one is coming via Amazon payments. The Amazon payments is for a server which I believe has a licence that comes with an AMI. The other one I believe is a stand alone licence. I need to cancel the stand alone licence ($15 per month). Where do I cancel the stand alone payments? I can only find where to cancel the licence associated with the server.

  2. #2
    Join Date
    Dec 2014
    Posts
    141

    Default

    Hello,

    All billing issues need to be handled by sending an email to billing@wowza.com. Please provide the details included in this post.

    Regards,

    mac

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