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Thread: i need help project video to VOD

  1. #1
    Join Date
    Jun 2014
    Posts
    1

    Default i need help project video to VOD

    I'm having some difficulty using the VOD, have the project in finalcut and exported to mp4, putting the video on wowza on vod created, when you run the video image goes black and have only audio.
    A co-worker tells me where I'm wrong?


    Rubens Zolotujin

  2. #2
    Join Date
    Jan 2015
    Posts
    322

    Default

    Hi Rubens, and welcome to Wowza forum!

    The no-video issue could be caused by a number of things. As a quick troubleshooting guide, please make sure that the encoding settings for your VOD is included in the formats that Wowza supports. If you are still having issues, please do send a help request to support@wowza.com, and please include a sample VOD file, a zip copy of your [install-dir]/conf and [install-dir]/logs folders, and a reference to this forum thread.

    Michelle

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