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Thread: Quicksync i7-4790K support

  1. #1
    Join Date
    Mar 2015
    Posts
    2

    Default Quicksync i7-4790K support

    Hello,

    I'am having trouble starting the Wowza transcoder with Quicksync support, I'am running:

    Ubuntu Server 14.04.02 LTS

    root@streamer1:~# uname -a
    Linux streamer1 3.16.0-30-generic #40~14.04.1-Ubuntu SMP Thu Jan 15 17:43:14 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

    root@streamer1:~# vainfo
    error: can't connect to X server!
    libva info: VA-API version 0.34.0
    libva info: va_getDriverName() returns 0
    libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_0_32
    libva info: va_openDriver() returns 0
    vainfo: VA-API version: 0.34 (libva 1.2.0.pre1)
    vainfo: Driver version: 16.3.1.18283-ubit
    vainfo: Supported profile and entrypoints
    VAProfileNone : VAEntrypointVideoProc
    VAProfileMPEG2Simple : VAEntrypointEncSlice
    VAProfileMPEG2Simple : VAEntrypointVLD
    VAProfileMPEG2Main : VAEntrypointEncSlice
    VAProfileMPEG2Main : VAEntrypointVLD
    VAProfileH264Baseline : VAEntrypointEncSlice
    VAProfileH264Main : VAEntrypointVLD
    VAProfileH264Main : VAEntrypointEncSlice
    VAProfileH264High : VAEntrypointVLD
    VAProfileH264High : VAEntrypointEncSlice
    VAProfileVC1Simple : VAEntrypointVLD
    VAProfileVC1Main : VAEntrypointVLD
    VAProfileVC1Advanced : VAEntrypointVLD
    VAProfileJPEGBaseline : VAEntrypointVLD
    VAProfileH264ConstrainedBaseline: VAEntrypointVLD
    VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice

    Hardware:

    Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
    Asus Sabertooth Z97 Mark 1

    Only a black screen shown if I try to play a stream and in _error.log

    WARN	server	comment	2015-03-22	17:45:11	-	-	-	-	-	620.815	-	-	-	-	-	-	-	-	TranscodingSession.close[matrox-hd/_definst_/myStream] Stuck worker: _defaultVHost_:matrox-hd/_definst_/myStream:720p
    WARN	server	comment	2015-03-22	17:45:11	-	-	-	-	-	620.815	-	-	-	-	-	-	-	-	TranscodingSession.close[matrox-hd/_definst_/myStream] Stuck worker: _defaultVHost_:matrox-hd/_definst_/myStream:160p
    WARN	server	comment	2015-03-22	17:45:11	-	-	-	-	-	620.815	-	-	-	-	-	-	-	-	TranscodingSession.close[matrox-hd/_definst_/myStream] Stuck worker: _defaultVHost_:matrox-hd/_definst_/myStream:360p
    WARN	server	comment	2015-03-22	17:45:11	-	-	-	-	-	620.815	-	-	-	-	-	-	-	-	TranscodingSession.close[matrox-hd/_definst_/myStream] Stuck worker: _defaultVHost_:matrox-hd/_definst_/myStream:240p
    WARN	server	comment	2015-03-22	17:47:11	-	-	-	-	-	740.859	-	-	-	-	-	-	-	-	TranscodingSession#DelayedTranscoderShutdown.run[matrox-hd/_definst_/myStream]: Delayed shutdown failed. Over time limit: 120000
    WARN	server	comment	2015-03-22	17:47:11	-	-	-	-	-	740.859	-	-	-	-	-	-	-	-	TranscodingSession#DelayedTranscoderShutdown.run[matrox-hd/_definst_/myStream] Stuck worker: _defaultVHost_:matrox-hd/_definst_/myStream:720p
    WARN	server	comment	2015-03-22	17:47:11	-	-	-	-	-	740.859	-	-	-	-	-	-	-	-	TranscodingSession#DelayedTranscoderShutdown.run[matrox-hd/_definst_/myStream] Stuck worker: _defaultVHost_:matrox-hd/_definst_/myStream:160p
    WARN	server	comment	2015-03-22	17:47:11	-	-	-	-	-	740.859	-	-	-	-	-	-	-	-	TranscodingSession#DelayedTranscoderShutdown.run[matrox-hd/_definst_/myStream] Stuck worker: _defaultVHost_:matrox-hd/_definst_/myStream:360p
    WARN	server	comment	2015-03-22	17:47:11	-	-	-	-	-	740.859	-	-	-	-	-	-	-	-	TranscodingSession#DelayedTranscoderShutdown.run[matrox-hd/_definst_/myStream] Stuck worker: _defaultVHost_:matrox-hd/_definst_/myStream:240p

    Thanks !!!

  2. #2
    Join Date
    Dec 2014
    Posts
    141

    Default

    Hello,

    I would encourage you to review this tutorial article named How to configure Quick Sync accelerated encoding on Linux.
    Follow the steps and let us know if you have additional questions.

    Regards,
    Mac

  3. #3
    Join Date
    Mar 2015
    Posts
    2

    Default

    Quote Originally Posted by mcray_h View Post
    Hello,

    I would encourage you to review this tutorial article named How to configure Quick Sync accelerated encoding on Linux.
    Follow the steps and let us know if you have additional questions.

    Regards,
    Mac
    I'am very interested if it is possible to make it work with newer kernel versions.

  4. #4
    Join Date
    Dec 2014
    Posts
    141

    Default

    Hello,

    We cannot guarantee that the latest kernel is supported, as the latest kernel may not have the correct hooks. At this point, to guarantee support, we suggest that you adhere to the support document with Ubuntu Server version 12.04.

    Regards,
    Mac

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