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Thread: Available features using Wowza created VM on Azure

  1. #1
    Join Date
    Mar 2015
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    19

    Default Available features using Wowza created VM on Azure

    I am using the Wowza created VM on Azure cloud, I transferred my trial Wowza license to the server.
    I don't seem to have the option to create new applications (live & VOD publishing points) or the ability to upload media files for on demand streams. I have those options for the trial license on my local machine.

    The question I have is this a limitation set by Wowza using the Azure VM or do I need to upgrade to the latest version of the Streaming Engine? The installed version is 4.1.0 on the VM and on my local machine.

    Thanks

  2. #2
    Join Date
    Jan 2015
    Posts
    302

    Default

    Hi ebandu,

    There are no limitations set by Wowza for using Azure VM when it comes to creating new applications. For WSE in Cloud instances, we normally recommend using MediaCache if your media files are located in a storage bucket due to performance issues, but this is not limited to either trial/paid subscriptions.

    Can you attach a screenshot of your Streaming Engine Manager where you do not see the option to create new applications?

    Michelle

    Edit: I also moved your thread to the correct sub-forum.
    Last edited by michelle_b; 04-03-2015 at 03:15 PM. Reason: Added note for thread move

  3. #3
    Join Date
    Mar 2015
    Posts
    19

    Default


    The drop menu doesn't have the option to create new applications

    The same issue with the startup stream I don't have the option to add a stream.


    Thanks

  4. #4
    Join Date
    Mar 2015
    Posts
    19

    Default Unable to create new applications using Wowza on Azure

    Quote Originally Posted by michelle_b View Post
    Hi ebandu,

    There are no limitations set by Wowza for using Azure VM when it comes to creating new applications. For WSE in Cloud instances, we normally recommend using MediaCache if your media files are located in a storage bucket due to performance issues, but this is not limited to either trial/paid subscriptions.

    Can you attach a screenshot of your Streaming Engine Manager where you do not see the option to create new applications?

    Michelle

    Edit: I also moved your thread to the correct sub-forum.
    Any ideas?


    When I use the localhost version of streaming engine I have the ability to add applications and streams. But using the Azure VM version of Wowza streaming engine I do not. I applied the trial license but the same result. I attached a couple screen shots the UI doesn't even have the option available to add new applications or streams.

  5. #5
    Join Date
    Jun 2011
    Posts
    1,047

    Default

    Hi,
    It almost seems like the user you are logged into the Manager with only has view (Read-Only) permissions.
    See if you can change this under "Server->Users" and click on the user shown".
    If this doesn't help I suggest you grab the [install-dir]/conf and [install-dir]/logs folder contents from the Azure VM and zip those up.
    Attach the zip to an email and send to support@wowza.com and include the URL reference to this forum thread.

    Daren

  6. #6
    Join Date
    Mar 2015
    Posts
    19

    Default Read only permissions

    Quote Originally Posted by daren_j View Post
    Hi,
    It almost seems like the user you are logged into the Manager with only has view (Read-Only) permissions.
    See if you can change this under "Server->Users" and click on the user shown".
    If this doesn't help I suggest you grab the [install-dir]/conf and [install-dir]/logs folder contents from the Azure VM and zip those up.
    Attach the zip to an email and send to support@wowza.com and include the URL reference to this forum thread.

    Daren
    Darren,

    I checked and the user only has read only permissions which I could only change to read only (advanced). I sent the the zip files onto support this morning.

    Gary

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