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Thread: What is the "REST API is not licensed" error cause?

  1. #1
    Join Date
    Apr 2015
    Posts
    4

    Question What is the "REST API is not licensed" error cause?

    Last week I upgraded to monthly subscription from the free trial. Before that, I can access some information of streams by Wowza engine REST API, but since today morning I find my server api not working. I debugged my api get the following response.

    I can ensure my ape caller used correct username and password with HTTP basic authentication.


    402
    <?xml version="1.0" encoding="UTF-8" standalone="no"?><error><wowzaServer>4.0</wowzaServer><code>402</code><message>REST API is not licensed</message></error>

  2. #2
    Join Date
    Sep 2011
    Posts
    1,931

    Default

    Hi,
    The REST API is not licensed in the Monthly subscription of the software.
    If you'd like a discussion on your options regarding the REST API, please create a ticket by sending an email to support@wowza.com.

    Please link to this thread for reference.

    Thanks,
    Jason

  3. #3
    Join Date
    Apr 2015
    Posts
    4

    Default

    What pricing I can choose that contain REST API license?

  4. #4
    Join Date
    Apr 2015
    Posts
    4

    Default

    OK, I found the solution is request a licence from preview@wowza.com

  5. #5

    Default

    Thank you for the update. Please let us know if you have any other questions.

    Kind regards,

    Salvadore

  6. #6
    Join Date
    May 2011
    Posts
    456

    Default

    Starting with Wowza Streaming Engine version 4.3, the REST API is fully accessible using your Wowza server license key and no other key is required. If you still are receiving the “REST API is not licensed” error, you need to upgrade your Wowza server to version 4.3. To upgrade, see how to update your Wowza Streaming Engine installation.

    -Lisa

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